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Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

84

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Andrea I.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Taylor J.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Super cheap, and great survey system.

Likeliness to Recommend

6 /10

What differentiates Google Forms from other similar products?

The survey system, although sometimes hard to get the hang of, once out do, it is great and not many other products have this.

What is your favorite aspect of this product?

The survey system is great. It allows for efficient test taking in classrooms or surveying many student opinions all in one spot.

What do you dislike most about this product?

Sometimes it is hard to set up some surveys.

What recommendations would you give to someone considering this product?

100% recommend this product for its many functions and survey system that allows you to reach may people in one place.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Helps Innovate
  • Reliable

Cons

  • Less Caring
  • Wastes Time
  • Less Fair

Lucas M.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Fantastic product- very easy to use

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Very easy to use - straightforward

What is your favorite aspect of this product?

Its as simple as it can be or as complicated as you want to make it. it has everything you need

What do you dislike most about this product?

cant think of anything, really

What recommendations would you give to someone considering this product?

Definitely use this over any other survey software

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