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Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

84

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Aarti Sandeep A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Best for all your e-form needs!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The thing that sets Google Forms apart from its competitor products is the fact that it is absolutely free! This turns out to be a crucial aspect for students and student organizations who are not able to afford the expensive e-form applications. Google Forms also gives its user the functionalities of data analysis, which can help them understand the data received through the form submissions.

What is your favorite aspect of this product?

I have been using this software since years now, and when I was a student I found this to be super useful for since it had a wide range of features while being totally free! Another favorite aspect is how seamlessly you can integrate it with the other Google applications, and thus it enables you to do a lot more with it than just use it as a e-form creator.

What do you dislike most about this product?

There are a couple of drawbacks of using Google Forms, though I still say that it is one of the best in the market. The data analysis capabilities are limited, and if users need an in-depth analysis, they might need to use other software. The offline access is also limited for this software.

What recommendations would you give to someone considering this product?

If you are a student or student organization, I would definitely recommend to go with this software owing to the wide range of features given away for free. If you looking for complex tools and applications, I would suggest you match your needs with the functionalities provided by Google Forms.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Mukesh K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2023

Seamless Integration & Effortless Data Collection

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms excels with its seamless integration into the Google ecosystem, allowing for easy collaboration and data management through Google Sheets. Its intuitive interface ensures quick form creation, while offering a robust range of question types and customization options. Moreover, it's available for free, making it accessible for users of all types.

What is your favorite aspect of this product?

My favorite aspect of Google Forms is its direct integration into Google Drive, allowing immediate data storage and analysis via Google Sheets. Its intuitive design simplifies form creation for beginners, while still providing advanced features for more complex data collection needs, all within a free platform.

What do you dislike most about this product?

While Google Forms is streamlined and user-friendly, it may lack some advanced functionalities found in specialized survey tools. The customization options, in terms of design and aesthetics, are somewhat limited. Additionally, complex branching logic and integrations can be more challenging to implement.

What recommendations would you give to someone considering this product?

Google Forms is perfect for straightforward data collection needs, especially when quick setup is a priority. Familiarize yourself with its integration into Google Drive for seamless data analysis. If your project demands intricate design or advanced survey logic, consider evaluating its features against specialized tools.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Ahmet Ekmel K.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Definitely Reasonable

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

I'd prefer google forms if no advanced statistics are involved for the results.

What is your favorite aspect of this product?

It's very easy to use and create a form quite instantly

What do you dislike most about this product?

The data extraction capabilites might have been better

What recommendations would you give to someone considering this product?

I'd recommend to use google forms for intro to medium level surveys however if you need deeper stat analysis you should check out paid competitors.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

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