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Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

84

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Ozan O.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Best for Data Collection

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

No one supposed to be very knowledgeable in terms of esurveys however all the tiny little explanations sticked to every question format.

What is your favorite aspect of this product?

My favorite is that even if you do not have any idea in terms of how this tool works, you can easily figure out what to do in minutes.

What do you dislike most about this product?

When we do the research some answer formats are not allowing us to analyze them in terms of under indexing or over indexing.

What recommendations would you give to someone considering this product?

I do recommend them to use this tool cerafully because although this tool is great for simple tasks it's not that great where advanced statistics formats are required

Pros

  • Helps Innovate
  • Performance Enhancing
  • Altruistic
  • Over Delivered

Brianna G.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Efficient at asking questions and getting answers.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

With Google Forms, you can get reporting and analytics by having reports created automatically in the form of graphs that show details like the number of respondents to each form question and more. Pie charts are another option for visually appealingly communicating survey or marketing data. 3.Que es lo que más le disgusta de este producto.

What is your favorite aspect of this product?

I like Google Forms to add images and videos to surveys. With custom logic you can set the order of the questions. It can automatically send you a basic summary of the survey results. The raw data from the survey results can be exported and analyzed with spreadsheets or other analysis tools.

What do you dislike most about this product?

File upload limitations still apply to Google Forms.

What recommendations would you give to someone considering this product?

For gathering data from your clients or receiving responses to invites to private events, I advise using Google Forms. With their assistance, you may manage your client relationship list and keep track of event logs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Roxana G.

  • Role: C-Level
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Like the VW of forms

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

It's reasonably easy to use. And when you already have the suite, you don't need to bother with logging in and out of a gazillion platforms. Also, not a chance to do your forms only to find out you need to pay and upgrade etc.

What is your favorite aspect of this product?

It's good enough for someone who's not very sophisticated about forms or surveys.

What do you dislike most about this product?

I keep forgetting how to share a form. Also, I need to remember to give people outside the company access to the form. It's nagging to get all the emails about it.

What recommendations would you give to someone considering this product?

This is a good enough product if you don't need to get fancy.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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