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Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

82

Version Management

82

Field Configuration and Customization

81

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

83

Ease of IT Administration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Mohamed I.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Creat Forms and Surveys with Google smoothly.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms offers a wide range of customization in the type of form to be created with lots of templates available which saves time!

What is your favorite aspect of this product?

My favorite aspect is security level on who can fill the form and Shorten the URL option which makes it too special!

What do you dislike most about this product?

Have got no challenges with the product so far.

What recommendations would you give to someone considering this product?

I highly recommend this platform to everyone.

Pros

  • Trustworthy
  • Transparent
  • Continually Improving Product
  • Reliable

Ananda T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

ideal for hobby group polls.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

forms tops discord’s polls for small clubs, with better visuals and data tracking for free. it’s my pulse-checker for group interests.

What is your favorite aspect of this product?

i can use checkboxes for members to pick multiple workshop topics, capturing all preferences. the summary charts show vote breakdowns instantly, guiding decisions. sharing via a short url fits nicely in group chats.

What do you dislike most about this product?

no live response tracking, so i refresh manually to see new submissions.

What recommendations would you give to someone considering this product?

for hobby clubs or small groups, forms is a fun, free way to decide.

Pros

  • Transparent
  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity

Janie N.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

Better Pricing Tool.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google forms stands out for its affordability meaning it offers fair prices and can be accessed to a wide range of users.

What is your favorite aspect of this product?

I can visualize data any time I feel like doing so and I also like the unique submission ID which is done automatically for each submission.

What do you dislike most about this product?

Poor submission of IDs when the internet is slow makes my work hard and frustrating

What recommendations would you give to someone considering this product?

It is extremely good and it's pricing is friendly.

Pros

  • Helps Innovate
  • Unique Features
  • Effective Service
  • Caring

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