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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

84

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Racquel S.

  • Role: C-Level
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Easy to use, easy to integrate with other products

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Its Google so it can easily integrate with other Google products. Also it works well with Microsoft products and then they can all be converted into PDFs.

What is your favorite aspect of this product?

The fact that it works well with Microsoft products. So the eForms are created and then can be used in presentations and even as marketing materials.

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

The only way you'll know if its right for you is to try it. I'm sure once you try it, you'll wonder why haven't you been using this before

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Venkatesh R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Great application by Google! The best tool ever

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Great representation of Analytics data

What is your favorite aspect of this product?

This tool itself is my favorite one

What do you dislike most about this product?

No more dislikes in this tool

What recommendations would you give to someone considering this product?

Struggling to create surveys? Then this tool will surely help you!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Parveen K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Great product for survey

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

They have vast range of questions asking pattern; multiple choice, checkbox, text, number etc. I totally in the awe of this tool

What is your favorite aspect of this product?

It's a great product for question asking, survey. Have multiple option, you can share this with multiple people or group. Easy to edit .

What do you dislike most about this product?

There's a limit on people you can add in a group. Should increase the limit.

What recommendations would you give to someone considering this product?

One should use it for survey. Must use product. Specially for research student

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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