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Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

84

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Desiree S.

  • Role: Vendor Management
  • Industry: Media
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Oct 2023

great app to use for meetings

Likeliness to Recommend

6 /10

What differentiates Google Forms from other similar products?

great to put on my website and get inquiries

What is your favorite aspect of this product?

easy to use and add to my website

What do you dislike most about this product?

it freezes sometimes and hard to make it your own

What recommendations would you give to someone considering this product?

yes i would to try it out

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Ankur Y.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

eSurevy : super product for that

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It provides us great features including we can send it to multiple person at a same time, it allows us to edit it ant any time, add multiple types of questions, restrict users what to answers or not, make mandatory some questions or all. Provides all features what we need

What is your favorite aspect of this product?

I use it for my research work to get data and their choices from users on the basis of that I start my research. I use it to collect data sets sometimes as well

What do you dislike most about this product?

Nothing to dislike about but if they can add more visualisation method would be great

What recommendations would you give to someone considering this product?

One should use it to get details from others and can use it to create data set as well

Pros

  • Trustworthy
  • Effective Service
  • Caring
  • Fair

Megha M.

  • Role: Consultant
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Easy to use and free

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Ease of use is great. It's very simple

What is your favorite aspect of this product?

Simple interface

What do you dislike most about this product?

They can add more features like Jotform

What recommendations would you give to someone considering this product?

It's a good platform for beginners specifically

Pros

  • Performance Enhancing
  • Effective Service
  • Security Protects
  • Continually Improving Product

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