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Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

84

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Swapnil K.

  • Role: Consultant
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Practice using this product makes life easy

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

No edit options like other product

What is your favorite aspect of this product?

It can be used to create quizzes that you can easily incorporate into Google Classroom. There's a variety of question types you can use to make your own quizzes, and they feature an array of customizable settings.

What do you dislike most about this product?

Nothing to highlight

What recommendations would you give to someone considering this product?

The "Short answer" question type is best for collecting simple information such as first and last names, phone numbers, and email addresses

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sourav S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Easy to customize and use.

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google form is very simple and can be easily used by any officials without requirement of any prior hands-on.

What is your favorite aspect of this product?

Customization and easy of use.

What do you dislike most about this product?

Can't integrate it inside the website or email forms easily.

What recommendations would you give to someone considering this product?

Please add a hidden fields feature for capturing existing database marketing.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Gaurav S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Amazing form management đź‘Ź

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It's ease of use and it's google network makes it different.

What is your favorite aspect of this product?

It's analytics is best and also it's save as draft feature is great đź‘Ť

What do you dislike most about this product?

It's not more customizable I dislike this.

What recommendations would you give to someone considering this product?

It's free and easy to use with its Google ecosystem you can consider using this product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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