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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Matteo C.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

very impressive software

Likeliness to Recommend

7 /10

What differentiates Google Forms from other similar products?

More features but maybe less graphic attention

What is your favorite aspect of this product?

it's very complete and easy to use and integrate

What do you dislike most about this product?

maybe the design and graphic could be improved

What recommendations would you give to someone considering this product?

one of the best in its category

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rick M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Building forms made easy!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Probably the ease to set up a form and design the template and questions.

What is your favorite aspect of this product?

The efficiency and reliability.

What do you dislike most about this product?

No dislikes with Google forms.

What recommendations would you give to someone considering this product?

Has to be the most easiest way to set up a survey.

Pros

  • Performance Enhancing
  • Unique Features
  • Caring
  • Saves Time

Nyasha C.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Easy to use and Fantastic!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google forms is simple and creates a better and understandable way to analyze data

What is your favorite aspect of this product?

The bar graphs and tables when analyzing data

What do you dislike most about this product?

I have not been able to customize my findings, using cronbach alpha

What recommendations would you give to someone considering this product?

To incorporate customizations to make all levels of data analysis accessible

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Friendly Negotiation

Cons

  • Less Effective Service

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