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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Yatharth G.

  • Role: Operations
  • Industry: Electronics
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Great product for creating survey forms

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It is simple to access and provides multiple functionality of options like select single , multiple , text format , number format . It allows you to add images as question . Google form also helps to evaluate points and generate and analyse reports of various responses for participants .

What is your favorite aspect of this product?

I personally like grading system and multiple collaboration feature for creating , testing and releasing forms along with mails or link format

What do you dislike most about this product?

It is restricted to gmail users only which create difficult for other participants to provide there inputs

What recommendations would you give to someone considering this product?

Its a great product for inhouse and surveys . Perfectly fits for organisation with small and middle size .

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Muhammed Ali T.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Super Simple & Fast

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

I really like the way it explains every different question in detail so that we can understand different usage

What is your favorite aspect of this product?

I like the way I can prepare a survey in minutes

What do you dislike most about this product?

Although it's a really good tool I do not think it's really suited for advanced statistical purposes

What recommendations would you give to someone considering this product?

I'd recommend users who uses this for preliminary research purposes not for advanced purposes

Pros

  • Over Delivered
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Surbhi S.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Fantastic product, never disappoint

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Easy to use for anyone anywhere

What is your favorite aspect of this product?

Easy customisation

What do you dislike most about this product?

Integration with other websites/tools

Pros

  • Enables Productivity
  • Includes Product Enhancements
  • Friendly Negotiation
  • Continually Improving Product

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