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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Akshaj M.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Good for Basic Surveys, Needs More Creative and An

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms is different because it's really simple and free to use. You can make surveys and forms fast, and it works well with other Google stuff like Sheets. It's also easy for anyone to fill out the forms. Plus, it auto-saves your work, so you don't lose anything.

What is your favorite aspect of this product?

My favorite thing about Google Forms is how simple it is to make surveys and forms. You don't need to know much tech stuff. It sorts the answers for you too, so it's easy to see what people said. Plus, it's free, which is great if you don't want to spend money.

What do you dislike most about this product?

What I dislike most about Google Forms is it's kinda basic in design. You can't make it look really fancy or unique. Also, if you got a lot of questions, it gets hard to manage and sort the answers. Plus, there's no way to save a form halfway and finish later.

What recommendations would you give to someone considering this product?

If you're thinking about using Google Forms, it's a good choice for making surveys or forms quick and easy. Just make sure your questions are clear and not too long. Also, check out the different types of questions it offers, like multiple choice or short answers, to make your form better.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Dev Jyoti ..

  • Role: Student Academic
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Amazing product, easy to use

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms stands out due to its user-friendly interface, seamless integration with other Google products, collaboration features, and customization options.

What is your favorite aspect of this product?

Google Forms is favored for its easy-to-use templates, diverse question formats, accessibility across devices, and the ability to create ranking questions.

What do you dislike most about this product?

One of the most commonly mentioned limitations of Google Forms is its file uploading system1. Although it allows attachments like documents, presentations, spreadsheets, drawings, PDFs, images, video, and audio files in forms, users have reported several issues with this feature1.

What recommendations would you give to someone considering this product?

When considering Google Forms, define your needs, explore features, check integration, prioritize security and privacy, ensure accessibility, assess collaboration and offline capabilities, stay updated on features, utilize available support, and explore alternative options.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Saves Time

Salih K.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Great for Initial Implementation

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Simple and very intuitive in terms of creating a software.

What is your favorite aspect of this product?

The best thing is explainers for each question type

What do you dislike most about this product?

If you are looking for advanced statistics, this tool is not for you.

What recommendations would you give to someone considering this product?

I would recommend them to try out this tool because its already free.

Pros

  • Caring
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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