This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-877-281-0480 (US/CAN) or
+1-703-544-9513 (International)
Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Forms won the following awards in the Online Forms category

Filter By

Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

82

Version Management

82

Field Configuration and Customization

81

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

83

Ease of IT Administration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Michael B.

  • Role: Finance
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2025

Real insights and feedback from customers.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

We use this tool when we want to get exact feedback from our clients regarding our products. We create customer satisfaction surveys to collect data hence able to make data-driven decisions.

What is your favorite aspect of this product?

Completely free while using Google account. Intuitive interface, drag-and-drop.

What do you dislike most about this product?

Its a free and easy-to-use tool. No dislike.

What recommendations would you give to someone considering this product?

If you need a tool that will get you honest feedback about your business products from your customers consider Google Forms.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Aishwarya S.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2025

Effortless Data Collection with Great Integration

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms stands out due to its seamless integration with Google Workspace, zero cost, ease of use, and real-time collaboration through Google Sheets. It’s ideal for fast deployment, especially for professionals who don’t need complex form logic or heavy branding.

What is your favorite aspect of this product?

Its simplicity and time-saving workflow. I can build, deploy, and analyze forms within minutes. Real-time data sync with Google Sheets is extremely valuable for survey analysis.

What do you dislike most about this product?

The limited conditional logic, lack of deep customization, and absence of advanced reporting features reduce its suitability for complex research or enterprise-grade surveys.

What recommendations would you give to someone considering this product?

If you need a lightweight, intuitive, and free tool for quick surveys, Google Forms is a strong choice. For deeper survey logic or design flexibility, pair it with other analytics tools or consider alternatives like Typeform or Zoho Survey.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Joseph S. O.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

"Share your opinion"

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The following reasons Makes Google forms different: 1. Easy integration with Google ecosystem 2. Collaboration: real-time collaboration with commenting features 3. Free: no additional cost included with Google account 4. Customisation: various themes, templates, and questions types 5. Real-time: automatic response collection and analysis. 6. Security: robust security features including authentication and date encryption.

What is your favorite aspect of this product?

One outstanding aspect of the Google forms is that it does not come at additional cost. It's free.

What do you dislike most about this product?

Not sure of any.

What recommendations would you give to someone considering this product?

I highly recommend that intending users should go for it, it offers a lot of benefits with increasing cost.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Google Forms Comparisons