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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Prudhvi R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

CrossPlatform Collaboration easy with google drive

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

It can help to work with any type of device like mobile ,laptop no specific devcie is required

What is your favorite aspect of this product?

It is compatbile to work with wide variety of devices having different operating systems

What do you dislike most about this product?

It collabration is easy to integrate with google products and not with other products

What recommendations would you give to someone considering this product?

If you work on different devices it is helpful to acess files and modify them best compatbility with devices

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Arun K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Google Drive for easy document storage

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google Drive has better integration with Google ecosystem which makes it so easy to use. The capability to use Google Drive in different browsers and devices like PC and mobile is great.

What is your favorite aspect of this product?

The automatic backup and sync features instantly syncs the files with cloud and minimizes data loss. Security and Privacy is top notch when comes to Google Drive. The data is encrypted thus less chances for a data breach.

What do you dislike most about this product?

Google Drive has limited offline functionality, while Google sheets, Docs and PDFs can be edited offline there is no space to access and edit the documents in Drive being offline which is frustrating. The file organization features has to be improved. It generally creates confusion when the folders are in huge number.

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Client Friendly Policies

Cons

  • Under Delivered
  • Charges for Enhancements

Arinda J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Provides enough storage at a pricey cost

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

There is a lot of enough storage provided in the Google drive even if you are on a free version and as well what makes the tool more different is the enough security they provide and privacy for data.

What is your favorite aspect of this product?

I like the pricing of the software, it is pricey, the Google drive has also a mobile app which is compatible in every phone device which gives me access to my data anytime from any device as long as I am signed in with the right Google account.

What do you dislike most about this product?

The tools loads slower while you are uploading larger files and could work more faster when connected to WiFi, It does not sync well with my window files even when connected to the same internet

What recommendations would you give to someone considering this product?

I would recommend Google drive because it is easy to use and does not cost a lot of money to use yet it comes with enough storage and a lot of security

Pros

  • Helps Innovate
  • Reliable
  • Respectful
  • Includes Product Enhancements

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