
What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 95%
- Negotiation and Contract:
- 91%
- Conflict Resolution:
- 94%
- Strategy & Innovation:
- 92%
- Service Experience:
- 95%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Access Control and Rights Management
Mobility Support
Office Online Integration
Data Loss Prevention
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews

Phila S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2025
Cloud storage made easy
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Integration with Google ecosystem and automatric file syncing
What is your favorite aspect of this product?
Improve collaboration and improve productivity
What do you dislike most about this product?
Limited free storage and limited offline capabilities
What recommendations would you give to someone considering this product?
Access your storages needs Familiarize yourself with Google drive and set-up your account
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy

Prakhar G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2025
Securely save my data & allow me to use it anytime
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Its very secure tool to save data, I can store my all the data like files, videos, documents and more on Google Drive. I can simply upload my data in the form of files and use and download it anytime and anywhere.
What is your favorite aspect of this product?
This tool keep data secure and provide options to save it in the form of files and folders so that I can easily find the data.
What do you dislike most about this product?
It's perfact, nothing negative
What recommendations would you give to someone considering this product?
Use it to get online store to keep your data safely
Pros
- Effective Service
- Inspires Innovation
- Over Delivered
- Includes Product Enhancements
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted May 2025
An essential cloud space for getting organized
Likeliness to Recommend
Pros
- Trustworthy
- Respectful
- Transparent
- Security Protects