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Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Helps Innovate

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Office Online Integration

85

Mobility Support

84

Access Control and Rights Management

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Rohit K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Efficient and User-Friendly

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

To see the difference between Google Drive and other similar products, one has to integrate it with Google Workspace (Docs, Sheets, Slides, etc. ), which makes the process of collaboration and sharing a breeze. The real-time collaboration feature allows several users to edit a document at a single time; this application is compatible with devices such as Windows, iOS and Androids. Also, in Google Drive, the search function is also very effective using Google’s search engine, and it is easy to search files. Due to a large free storage capacity (15 GB) and compatibility with third-party application it is highly suitable for both home and office

What is your favorite aspect of this product?

The best thing I like with Google Drive is real-time collaboration, making its multi-user capability enable various people to work on documents, spreadsheets, or presentations from anywhere. It makes teamwork smooth and efficient, at least with seamless integration across the Google Workspace suite of apps, including Docs, Sheets, and Slides.

What do you dislike most about this product?

The worst that can be said about Google Drive is the storage limit it comes with, which becomes super restrictive, especially when working on the free plan or even the lower-tier ones. This 15 GB of shared storage across Drive, Gmail, and Photos fills up really fast, and those users dealing with large files on a daily basis will need to manage the storage or upgrade plans.

What recommendations would you give to someone considering this product?

Consider Google Drive in terms of your storage requirements, and particularly due to the fact that the consumer has access to only 15 GB shared across services within the free tariff plan. Take full advantage of inter Operation with other Google Workspace devices for sharing of files and work with the other organizational operations such as the folder and the inquire precise search to operate the files in the best way possible. To manage the file access, be aware of the security settings, for further protection of the valuable data consider additional backup programs.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Washington N.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

good integration with other Google Workspace apps

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Overall, it’s a reliable and essential tool for managing digital content.

What is your favorite aspect of this product?

it’s highly versatile for both personal and professional use

What do you dislike most about this product?

storage needs,

What recommendations would you give to someone considering this product?

Organize Your Files Early On

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Effective Service

Arthur B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Amazing storage with great security.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

The storage space is very generous. The collaboration capabilities are great. Allows for third party integrations. The security is top notch.

What is your favorite aspect of this product?

The files stored can be accessed from any device anywhere. access can be managed when it comes to the files to allow for authorized access only. Allows for sharing of files. Very easy to use. There are no down times.

What do you dislike most about this product?

There are no passwords protection for shared files.

What recommendations would you give to someone considering this product?

Google drive is great , they offer amazing security for stored files and the storage space is large. I have loved it and would highly recommend it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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