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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Yeni O.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

My top choice cloud storage program.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive is just easy to use , regardless of the device of access. It is intuitive , making its interface straight-forward to navigate seamlessly without running into issues. There is a reason it is probably the most popular file storage software among individual users.

What is your favorite aspect of this product?

Google Drive has strong collaborative functionalities, which I do not think is currently matched by any file storage program that I have had experience using. With Google Drive, I can co-edit documents in real time with other users, share files with fellow Google Drive and non-Drive users, can add comments to my files without issues and can even search through my saved documents using keywords.

What do you dislike most about this product?

Google Drive lacks task management provisions and electronic signature management is non-existent on the platform. In my role, I find the two absences, to be gaping holes in how I use Google Drive.

What recommendations would you give to someone considering this product?

Without thinking twice, I will recommend Google Drive to anyone looking to adopt a file storage program.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Ricardo F.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Best integration

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Ease of use, broader acceptance, lower curve of learning

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

I really like this product

What recommendations would you give to someone considering this product?

It's a wonderful product, go for it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shaun M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Fully capable Suite of capabilities

Likeliness to Recommend

7 /10

What differentiates Google Drive from other similar products?

It is web / cloud first whereas a lot of other products (e.g. OneDrive) came from a thick client background and are still playing catchup.

What is your favorite aspect of this product?

Collaboration between multiple users at the same time.

What do you dislike most about this product?

Limited storage space in the free version, dependency on a good internetnet connection.

What recommendations would you give to someone considering this product?

Explore Collaboration Features: Google Drive excels at allowing multiple users to work on the same document simultaneously. Encourage them to explore these features if they frequently work in teams. Organize Your Files: Google Drive includes folders and various ways to sort and filter your files. A little time spent on organization can go a long way in making your files easier to find and manage. Make Use of Google’s Office Suite

Pros

  • Continually Improving Product
  • Includes Product Enhancements
  • Helps Innovate
  • Reliable

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