Google Drive Customer Reviews 2025 | Content Collaboration

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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1 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

2023 Data Quadrant Champion

2023

1 Top Rated Capabilities

1 Top Rated Features

2022

Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative

3% Neutral

96% Positive

Pros

Reliable
Enables Productivity
Respectful
Performance Enhancing

Muhammad Waqar A.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2021

Google Drive - Best Cloud Storage

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Everyone in our organization uses Google Drive to share work files with each other and with customers via a link. This keeps files moving for everyone in the shared folders. Collaboration tools are very useful for better use of them. This would differentiates google drive from others.

What is your favorite aspect of this product?

Easy to use to share files in the group or outside via a link. The user community is impressive.It access to mobile devices, desktops and the web. it has a great user interface and also have a satisfying server reliability.

What do you dislike most about this product?

There is nothing to dislike in google drive bit it should be increase free storage as my opinion.

What recommendations would you give to someone considering this product?

I recommend google drive to my friends and colleagues for daily office routine and personal work.

Pros

Unique Features
Inspires Innovation
Helps Innovate
Continually Improving Product

Andrew K.

Role: Sales Marketing
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

My all time application for file management.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

I have encountered several different softwares for file management but Google Cloud Drive Enterprise is very unique and amazing since it supports amazing and fantastic features that enable you to manage your files effectively and efficiently. It is simple and easy to implement, set up and get started with.

What is your favorite aspect of this product?

Google Cloud Drive Enterprise is an excellent and extraordinary file management software that allows you to store your files safely in the cloud. I like the fact that with Google Cloud Drive Enterprise, sharing files is easy and fast.

What do you dislike most about this product?

Google Cloud Drive Enterprise is really exceptional. It is a fantastic and user-friendly tool for file management. I don't have anything to mention as a complain about it.

What recommendations would you give to someone considering this product?

To anyone considering Google Cloud Drive Enterprise, i advice them to go ahead and install it since it is a great file management program.

Pros

Continually Improving Product
Enables Productivity
Unique Features
Caring

George K.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

Very effective,secure,reliable and user-friendly.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

I like Google Cloud Drive Enterprise effectiveness and performance. It is a very secure and reliable application that enables you to easily and quickly manage your sensitive files safely in the cloud. It allows me to easily collaborate on files with my colleagues regardless of where you are.

What is your favorite aspect of this product?

Getting started with Google Cloud Drive Enterprise is simple and fast. It has a very nice and user-friendly interface that makes it easy to learn and use. It is very safe and secure since it provides high security for your important business and personal files. The customer support is from another planet, very responsive and helpful.

What do you dislike most about this product?

Until today i have never encountered any challenging issues while using Google Cloud Drive Enterprise. It is a complete and reliable application for file management.

What recommendations would you give to someone considering this product?

Google Cloud Drive Enterprise is a recommendable software for file management. I highly recommend it.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

How We Deliver

Events

Google Drive

What is Google Drive?

Company Details

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Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Data Quadrant Champion

Google Drive Ratings

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Google Drive?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Mobility Support Software is optimized for mobile usage.

Access Control and Rights Management Ability to discretely control who can access the file.

Office Online Integration Provides cloud storage allowing file edits in the browser or mobile and saves back to file shares. Saves on licensing costs, and avoids costly migrations.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Large File Optimization Contains optimizations for transfers of large files.

Audit Trail View all previous activity including any recent edits and user access.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Google Drive Reviews

Muhammad Waqar A.

Google Drive - Best Cloud Storage

Likeliness to Recommend

Pros

Andrew K.

My all time application for file management.

Likeliness to Recommend

Pros

George K.

Very effective,secure,reliable and user-friendly.

Likeliness to Recommend

Pros

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Title

Feature Ratings

Team Collaboration

Real-Time Synchronization

Drag and Drop User Interface

Mobility Support

Access Control and Rights Management

Office Online Integration

Data Loss Prevention

Enterprise Grade Security Controls

Large File Optimization

Audit Trail

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support