Google Drive Customer Reviews 2025 | Content Collaboration

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details

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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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1 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

2023 Data Quadrant Champion

2023

1 Top Rated Capabilities

1 Top Rated Features

2022

Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative

3% Neutral

96% Positive

Pros

Reliable
Enables Productivity
Respectful
Performance Enhancing

Role: Sales Marketing
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

A brilliant and reliable tool for file management.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Cloud Drive Enterprise is one of the best applications for file management. I use it everyday and it is a very secure and reliable solution for file storage and sharing. I like how it is easy and fast to share files with Google Cloud Drive Enterprise. It has a simple and user-friendly interface that makes it simple to learn and use.

What is your favorite aspect of this product?

What i like most about Google Cloud Drive Enterprise is its security and functionality. It provides top security for your sensitive files thus making it a trusted solution for file storage. The availability of customer support team is an added advantage.

What do you dislike most about this product?

I have not yet discovered any challenge while using Google Cloud Drive Enterprise. It is a brilliant and reliable solution for file management.

What recommendations would you give to someone considering this product?

I recommend Google Cloud Drive Enterprise for file management.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Gladys M.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

Google Cloud Drive Enterprise never disappoint.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Cloud Drive Enterprise is a powerful and easy-to-use application for file storage and sharing. It allows us to collaborate easily and effectively on files. It also allows you to access your important files from anywhere and share them. It is a very secure application since it provides high security for your sensitive files.

What is your favorite aspect of this product?

My experience with Google Cloud Drive Enterprise has been overwhelming since it allows me to easily and quickly engage with other colleagues on files. It is an excellent and outstanding solution that allows me to share large sized files within seconds.

What do you dislike most about this product?

Google Cloud Drive Enterprise is the real deal for file management. I don't have anything to mention as a complain about it.

What recommendations would you give to someone considering this product?

I have used Google Cloud Drive Enterprise for years and i must recommend it for file management.

Pros

Continually Improving Product
Unique Features
Efficient Service
Inspires Innovation

Naomi N.

Role: Information Technology
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2021

A great cloud-based software for file management.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

I have used Google Cloud Drive Enterprise for 4 and half years and it has always been an amazing and powerful platform for file management. What i like most about it is its security, Google Cloud Drive Enterprise provides a very strong security for your files thus making it a solid software for file management.

What is your favorite aspect of this product?

Google Cloud Drive Enterprise is an excellent and exceptional tool for file management. It is simple and easy to implement, set up and get started. I like how it allows me to access my sensitive files from anywhere anytime and securely share them. It has an intuitive and user-friendly interface that makes it simple to learn and use thus saving time.

What do you dislike most about this product?

To be sincere, i cannot remember anything that disappointed me while using Google Cloud Drive Enterprise. It is a great cloud based software for file management.

What recommendations would you give to someone considering this product?

Google Cloud Drive Enterprise is amazing, fantastic and very secure. I recommend it for file management.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

How We Deliver

Events

Google Drive

What is Google Drive?

Company Details

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Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Data Quadrant Champion

Google Drive Ratings

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Google Drive?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Mobility Support Software is optimized for mobile usage.

Access Control and Rights Management Ability to discretely control who can access the file.

Office Online Integration Provides cloud storage allowing file edits in the browser or mobile and saves back to file shares. Saves on licensing costs, and avoids costly migrations.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Large File Optimization Contains optimizations for transfers of large files.

Audit Trail View all previous activity including any recent edits and user access.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Google Drive Reviews

Margaret N.

A brilliant and reliable tool for file management.

Likeliness to Recommend

Pros

Gladys M.

Google Cloud Drive Enterprise never disappoint.

Likeliness to Recommend

Pros

Naomi N.

A great cloud-based software for file management.

Likeliness to Recommend

Pros

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Title

Feature Ratings

Team Collaboration

Real-Time Synchronization

Drag and Drop User Interface

Mobility Support

Access Control and Rights Management

Office Online Integration

Data Loss Prevention

Enterprise Grade Security Controls

Large File Optimization

Audit Trail

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support