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Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Helps Innovate

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Office Online Integration

85

Mobility Support

84

Access Control and Rights Management

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Serena O.

  • Role: Operations
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Gold standard, when it comes to file storage.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

File sharing on Google Drive is as simple as surfing the internet. Regardless of whether the person I am sharing my file with is a Google Drive user or not. This is a major point of differentiation between Drive and similar applications.

What is your favorite aspect of this product?

Fast and automated synchronization across multiple devices containing my Drive login credential, has to be my obvious favorite experience with Google Drive.

What do you dislike most about this product?

When I have had to open very large sized documents on Google Drive, there is always that tendency for me to experience a lag. This really always disturbs my workflow but I assume it is one of the limitations of a browser based software product.

What recommendations would you give to someone considering this product?

One of the reasons why my organization has stuck to Google Drive, is its ability to integrate with our in-house software stack. This is another reason I will recommend it to anyone.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dennis W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

The engine room of my productivity at work.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

I have always believed that collaboration quality is the point of differential that exists between Drive and similar offerings out there. At least, the ones I have trialed before.

What is your favorite aspect of this product?

That I can gain access to it, from my web browser is my favorite part of Google Drive any day.

What do you dislike most about this product?

The search functionality on the mobile application is very limited. There have been times I have attempted to search through document content on Drive mobile application and I got a “not found”, response, only for me to be able to get search results on the computer browser version of Drive.

What recommendations would you give to someone considering this product?

In a professional environment, Google Drive is the best file storage out there and this is mainly tied to the quality of integrations with other Google applications. Thus, to really maximize Google Drive, thee team must be avid users of integrated Drive applications such as Docs, Sheets etc

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Hemal T.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Speed

What is your favorite aspect of this product?

free of cost services

What do you dislike most about this product?

high prices

What recommendations would you give to someone considering this product?

amazing product for personal as well as commercial use

Pros

  • Helps Innovate
  • Continually Improving Product
  • Unique Features
  • Efficient Service

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