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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

John H.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Clunky. Not useful

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

This product works well if you are using other Google - GSuite options. If you are using outlook for example, it doesnt work well.

What is your favorite aspect of this product?

There isnt one

What do you dislike most about this product?

It is clunky. Hard to use. Hard to manage data architecture. Hard to use across multiple teams and organizations

What recommendations would you give to someone considering this product?

I would avoid it unless you are going all in with google then it would make sense.

Pros

  • Trustworthy
  • Client Friendly Policies
  • Altruistic
  • Acts with Integrity

Cons

  • Less Performance Enhancing
  • Less Productive
  • Commodity Features

Rushal P.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

Easy to use, great features

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Easy to operate

What is your favorite aspect of this product?

Everything

What do you dislike most about this product?

Loading process of the old picture

What recommendations would you give to someone considering this product?

Use it always

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Adam M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

So easy to set up and use!

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

More cohesiveness with other products we use

What is your favorite aspect of this product?

Interconnected to other apps we use

What do you dislike most about this product?

I don't dislike anything

What recommendations would you give to someone considering this product?

Get it! It's worth it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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