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Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

85

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Amy C.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

fantastic platform for storing documents.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Without a doubt, there are products that are very similar to Drive, but none have all the functions that Google Drive contains, it is compatible with multiple devices, it provides an excellent free layer and allows us to share projects, documents and important files with everyone.

What is your favorite aspect of this product?

It is the best platform we have used for free, it is very easy to use and you can manage all the documents and files in folders, Drive has shown to be a reliable and safe tool to save all kinds of documents, it is a solution that can be used Whether personal or business, this platform easily integrates with Google and all its products.

What do you dislike most about this product?

you need a very good internet connection if you want to access the documents, in the same way to be able to save or send a document you need a strong connection.

What recommendations would you give to someone considering this product?

If it is a platform that I would recommend because it can be easily integrated with Gmail and Google, it is extremely useful to save photos, videos, files, important documents, it basically works as a backup tool, which saves all the content and you can link it to various devices.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Hannah J.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

An effective tool for communicating with others

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

I tried Dropbox for a great many years, but it still didn't turn up as fast which is no longer as comfy. Because to the simplified relationship with Google Cloud, all increases swiftly.

What is your favorite aspect of this product?

Posting files into Google Cloud is exactly easy as it is intuitive. An insight link is created at the exact moment as I buy files. This characteristic saved me a lot of time. Our data is in a handy location, so I can send a reference to any other clients ensuring that they'll have accessibility to the material. I can get them in nearly whatever format I choose.

What do you dislike most about this product?

The most common practical problem I encountered was frequent lag or stalling of the webpage I was running, especially with high prevalence that I was running at the time. That could be a greater problem with the PC I was utilizing that time.

What recommendations would you give to someone considering this product?

Using Google Cloud is just as straightforward as using MS Office or File Manager. Taking full advantage of your investment, simply use present Google cloud free versions. There are various options for uploading data to Google Drive. Choose something that best meets your company's needs.

Pros

  • Enables Productivity
  • Efficient Service
  • Effective Service
  • Caring

Susan L.

  • Role: Finance
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Perfect Storage and Collaboration Software

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

What makes Drive Enterprise unique is that it offers industry leading security and content collaboration features. With the software, creating, storing, sharing, and collaborating on cloud is seamless.

What is your favorite aspect of this product?

I like that Drive Enterprise is ideal for most businesses as it's scalable. The security features of Drive Enterprise are incomparable - it's the best. Using and collaborating with Drive Enterprise is easy.

What do you dislike most about this product?

I have not had any problems with Drive Enterprise

What recommendations would you give to someone considering this product?

For best security and collaboration features as well as a scalable storage, I recommend Drive Enterprise. It's affordable too and all these makes it irresistible for business use

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

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