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Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

85

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Janet R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

very useful easy to use, easy access super helpful

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

It's very easy to use, very helpful to store my files and very easy to share. In times that I need to send a large file. I just have to save it in Google Drive send the link ang approve the sharing. For me, its very convenient and helpful.

What is your favorite aspect of this product?

The sharing of large files is now easy using this software. Very easy to use and has a large capacity I can store for free.

What do you dislike most about this product?

There is nothing I dislike about this product because it gives me a lot of conveniences.

What recommendations would you give to someone considering this product?

Use Google Drive to store your files without using a hardware. You can easily send your files and share by just sending a link either thru email or messenger. There is also a security because you will give the security access. It is very easy to use and has a large capacity can store and you can purchase more if you need to.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Alejandro Jose O.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Perfect for storage for persnal and corporate use

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

You can see that it has been developed with the customer at the center and that many of its features respond to real needs. It is generally stable and allows fluid collaborative work.

What is your favorite aspect of this product?

Collaborative work on the same file is amazing. File sharing is easy. The mobile version is very friendly. It adjusts to the user experience from different devices.

What do you dislike most about this product?

Maybe the overall display of the files could be improved because sometimes I have a hard time finding a particular file.

What recommendations would you give to someone considering this product?

It's a great storage tool, you don't need to install anything on the laptop to begin with, and the online experience is sufficient.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Valerie A.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Drive is the ultimate for me.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

A major plus for most Google platforms has been , how easy they can be accessed on computer browser. This is no different with Google Drive and I think this is a major area of differentiation between Drive and competing applications , at least the once I have experience using.

What is your favorite aspect of this product?

Google Drive is the king of collaboration and I do not think any other cloud storage program even comes close in this area. This is mainly to do with Google Drives automatic integration with fantastic Google co-products like Docs and Slides.

What do you dislike most about this product?

I have heard some colleagues question Google Drives security over the years. Interestingly for me, I have never experienced anything that has led me to question Drives security levels.

What recommendations would you give to someone considering this product?

For me, no other platform even comes close.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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