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Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

85

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Bhawna A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

"Amazing Product with unique features"

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Highly privacy control Easy to use interface User friendly Almost all devices friendly

What is your favorite aspect of this product?

Faster uploading Space management Privacy policy

What do you dislike most about this product?

Nothing as such, sometimes takes more than expected time to create link to share

What recommendations would you give to someone considering this product?

Highly recommended cloud upload application for all the organisations

Pros

  • Continually Improving Product
  • Reliable
  • Respectful
  • Fair

Sachin V.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

Data storage at its best,secure and easy to access

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google cloud drive allows us to store our confidential as well as high volume data securely.Unlike other cloud storages,access to the storage is pretty simple and user-friendly.

What is your favorite aspect of this product?

High speed access to tons of GB's from the cloud is certainly a reliable and important feature as most of its competitors are unable to provide dedicated bandwidth for all users.

What do you dislike most about this product?

Google drive should have more integrations with other third-party applications so that the cloud storage can be utilized effectively and efficiently.

What recommendations would you give to someone considering this product?

A complete data storage utility for all kinds of businesses, reduces the overhead of file storage in traditional data centers.A complete fund saver.

Pros

  • Effective Service
  • Inspires Innovation
  • Saves Time
  • Respectful

Lara H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

An amazing application to store data.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

The new Drive for a desktop app that recently replaced Google Backup and Sync works higher than Google Backup and sync. I can simply search for files in Google Drive. I can preview certain forms of files right among Google drive while not having to open a unique application or transfer the file. The drag and drop interface makes file organization easy. You’ll transfer multiple files and folders to google drive all promptly and see the upload progress/status for every individual upload within the que.

What is your favorite aspect of this product?

I like having the ability to preview files among Google drive, while not having to transfer a separate application. You’ll share files with any range of various users with different access rights otherwise you can even keep it public by providing the access link and assign different rights for public access. You can open Excel/Word files using google package Sheets/Docs within the browser surroundings while not having to put in software like Microsoft office etc on your Windows OS.

What do you dislike most about this product?

While I do like the new Drive for desktop set app over the previous Google backup and sync program, it still is extremely restricted within the selections you’ve got for syncing your files. You either ought to stream all files or mirror or files and neither of those choices is that the best suited me. You’ll choose that folders to sync, therefore i’d love it if a number of that flexibility was brought into Drive for Desktop. Google Drive keeps changing the app and methodology for domestically syncing files. In the past four years, I have had to be told three syncing apps for this at work.

What recommendations would you give to someone considering this product?

You can’t edit files within google drive. You’ll be able to edit only files that are created with alternative Google applications, like google docs. If you would like to share files on google drive with another user that doesn’t have a Gmail address that might be a problem. Sometimes, individuals are needed to possess a Gmail account to look at or edit shared files.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Cons

  • Inhibits Innovation
  • Less Generous

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