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Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

85

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Large File Optimization

82

Enterprise Grade Security Controls

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Quality of Features

84

Ease of IT Administration

83

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

81

Availability and Quality of Training

80

Vendor Support

80

Google Drive Reviews

Dwayne D.

  • Role: Operations
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy to use, loads of features.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Relatively inexpensive with a load of features. It is very easy to use and intuitive.

What is your favorite aspect of this product?

My favourite part of this product is how easily you can collaborate. You can save versions and also can go back to previous editions.

What do you dislike most about this product?

There is no one thing that is disliked about this Google drive. It is a very good product.

What recommendations would you give to someone considering this product?

It works the price for the space and features that are being offered.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

rondurigu N.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Why Google is The Best

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

The security features and the ease of scaling is what makes Google Drive a great option for business

What is your favorite aspect of this product?

The ease of scaling Google Drive is what I like most The software offers great security features Using Google Drive is straightforward

What do you dislike most about this product?

No back and forth with Google Drive and the software is great

What recommendations would you give to someone considering this product?

For archiving and content management, I recommend Google Drive as it is the ideal tool considering its features

Pros

  • Performance Enhancing
  • Enables Productivity
  • Effective Service
  • Caring

Nir L.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Simple for tech users, a bit confusing for others

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

The strongest part of Google Drive is that it is an integral part of the Google business suite, hence all your docs, presentations, and spreadsheets are located in a single cloud place. For businesses, there are many security features, but some require extra costs. It is a decent platform and one is using the Google business suite, it is basically the simplest one to use.

What is your favorite aspect of this product?

Integrated into Gmail, docs, etc.; Allows simple searches and lookups; And allows for desktop integrations as well as mobile front.

What do you dislike most about this product?

There is no clear way to do very advanced searches or add meta-data to existing files; It's hard for non-technical users to use the client-desktop integrations.

What recommendations would you give to someone considering this product?

Make sure to educate your users on how to properly use the system, do avoid mistakes like having all the files in one single directory.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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