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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Google Drive
9.1 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Team Collaboration

87

Drag and Drop User Interface

87

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Vinay K.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Easy to use ,but a bit pricey

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Google is a realibale name so intergirty make some sense

What is your favorite aspect of this product?

easy of use

What do you dislike most about this product?

its price and poor file syncing

What recommendations would you give to someone considering this product?

purchase it if you have samll businesss

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Chhatrapal S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

You can get someplace with Google Drive.

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

The greatest cutting-edge cloud storage solution is Google Drive, which offers us a free 15GB storage space

What is your favorite aspect of this product?

My account's devices automatically sync with Google Drive services like Google Docs, Sheets, Slides, and WhatsApp to backup and store data everyday

What do you dislike most about this product?

The interface seems to get cluttered rather soon, in my opinion. Since I have a lot of stuff saved on Drive, I occasionally take longer than I would like to find what I'm looking for.

What recommendations would you give to someone considering this product?

All things considered, Google Drive has done wonders for my efficiency and teamwork

Pros

  • Continually Improving Product
  • Trustworthy
  • Effective Service
  • Saves Time

Joseph S.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Smooth integration distinguishes Google Drive.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive seamless integration with other google workspace apps makes it easy to create, store, and share documents.

What is your favorite aspect of this product?

By understanding natural language questions, the new ai driven search tool makes finding files and documents faster.

What do you dislike most about this product?

While the free storage is generous, I have found that I quickly hit the limit if I use drive extensively, necessitating a paid upgrade.

What recommendations would you give to someone considering this product?

Google drive is a reliable and simple cloud storage alternative. Its google workspace compatibility and ease of use make it ideal for personal and commercial use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Friendly Negotiation
  • Less Generous

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