What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Office Online Integration
Data Loss Prevention
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
Sherayn W.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Apr 2023
Google Drive is best for storage.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Backup and Sync was recently replaced with the new Drive for desktop applications, which performs better. I can quickly search Google Drive for files. Some file formats can be previewed directly in Google Drive; I don’t need to download the file or launch another programme. File organisation is quite simple using the drag-and-drop user interface. I can simultaneously upload numerous files and folders to Google Drive and track the status of each upload in the queue.
What is your favorite aspect of this product?
Google Drive offers a useful and speedy substitute to connecting through VPN to access the network-based file-sharing folder we had been using, allowing us to collaborate easily and keep our shared documents/files as we continue to work remotely. Having an almost faultless app also really speeds up things!
What do you dislike most about this product?
The Google Drive app and procedure for locally synchronising data are constantly changing. I’ve had to learn three syncing programmes over the last four years for this at work. I used to have the option to open a file or folder location in a new tab while exploring Google Drive. I miss that functionality, which was discontinued in recent years. For whatever reason, it is no longer accessible in Google Drive, although it is still accessible in other Google programmes, such as Gmail.
What recommendations would you give to someone considering this product?
When a user has to upload and download several files with various people, Google Drive is fantastic. It works well when combined with other Google-based products.
Pros
- Respectful
- Enables Productivity
- Efficient Service
- Effective Service
Matt H.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Apr 2023
Easy Storage and Portability
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive sets itself apart because it is a core part of your Google account, which means it is readily accessible on all of your devices. It is very intuitive to use and is a great way to transfer files.
What is your favorite aspect of this product?
I love that Google Drive can be integrated with many third-party apps and platforms. I use it often to store data collected from various web forms.
What do you dislike most about this product?
As with many other products, upgrades can quickly become costly.
What recommendations would you give to someone considering this product?
Just know that your files are not securely encrypted and may be vulnerable.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Saves Time
Cons
- Vendor Friendly Policies
- Charges for Enhancements
- Less Efficient Service
Anthony M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2023
Safe and Secure
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive offers the best online storage services as our employees can upload and retrieve files with ease
What is your favorite aspect of this product?
Google drive is scalable and it grows with data size One can share large data using a single link
What do you dislike most about this product?
We have nothing to dislike
What recommendations would you give to someone considering this product?
For all companies looking for an Online storage platform go for Google Drive
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing