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Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

85

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Sahil K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Easy to use Cloud Storage platform to manage files

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

I think Google Drive is easy to use and a straightforward software that can manage files over cloud. We can access our files or documents from anywhere in this world. The mobile compatibility is very good.

What is your favorite aspect of this product?

The favorite aspect of Google Drive is that I can upload the documents from mobile application and access them in desktop or laptop within few seconds. I don't have to use any cable to connect my mobile with the laptop.

What do you dislike most about this product?

Sometimes uploading the documents from mobile application is a bit slow process. Apart from this I haven't found any dislike about this product. It is very useful in day to day life.

What recommendations would you give to someone considering this product?

I will definitely recommend Google Drive to every organization who has to collaborate on documents, slides and spreadsheets. We can even store these files and documents on cloud and access them from anywhere. There is very less risk of losing any document as they are stored on cloud and can be recovered.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Angela M.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

The best way to collaborate and store data

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Google Drive sets itself apart from other similar products with its seamless integration with the Google suite of applications, including Gmail and Google Docs. As a database administrator, I have found Google Drive to be particularly useful due to its collaborative features which allow multiple users to work on the same dataset simultaneously, making it ideal for team projects.

What is your favorite aspect of this product?

I find the ease of use and accessibility of Google Drive to be my favorite aspect. As a cloud-based application, it allows me to access important data from anywhere, as long as I have internet connection. The automatic saving feature also gives me peace of mind, knowing that important data is always backed up.

What do you dislike most about this product?

The only issue I have encountered with Google Drive is the storage limit for the free version. However, this can easily be rectified by upgrading to a paid version which offers more storage space.

What recommendations would you give to someone considering this product?

I would highly recommend Google Drive to anyone who is looking for a user-friendly, cloud-based solution for their data storage and collaboration needs. It is important to take advantage of the seamless integration with other Google applications, as well as the collaborative features that make teamwork easy.

Pros

  • Helps Innovate
  • Inspires Innovation
  • Saves Time
  • Altruistic

Harrison D.

  • Role: Human Resources
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Best Cloud Service

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive is the gold standard for cloud storage and collaboration. Our organization uses drive to house all of our projects, plans, meetings agendas, and personnale files. You can use google drive with your gmail account, integrate with nearly anything, upload a variety of file types, and know that your info is secured.

What is your favorite aspect of this product?

I love how many different files, formats, and templates I can use. I can create organized folders for my whole team to keep us organized. I also can keep track of past projects to archive all of our work.

What do you dislike most about this product?

When you lose internet, you can have a brief hold on productivity but normal solves itself quickly

What recommendations would you give to someone considering this product?

Train with a certified google trainer - they are knowledgable and very helpful

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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