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Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

85

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Jose Antonio A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Amazing storage program

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive is the favorite tool of my work department since it is a free space where we can store all our documents and work and then access them from the web without any problem when necessary and we want to apply it to our current projects and share them. fluid links in other Google systems and programs to automate their use in a certain way, this program promises us an accessible space of 15 GB to have in our possession and save those works and photos and all kinds of files that we want to preserve in the cloud, this application is reliable to protect all these documents.

What is your favorite aspect of this product?

This program has become our safe for those documents that we want to archive on the web to access them when our activities require them. One of the things that I appreciate most about this program is the synchronization of all the devices that I have to comply with with my activities, this program will immediately file those jobs in one place under the key of my email, Google Drive has served me many times as a program for the backup of each one of my office documents, since on more than one occasion I have found and saved these works in this space to protect them.

What do you dislike most about this product?

One of the biggest risks that this program has and that is why it is advisable to have a good antivirus in the system is the filtering of different threats to this space when you file documents directly from the web, the truth is that the program does not have a alert that warns its users of the problems that certain documents can cause.

What recommendations would you give to someone considering this product?

Google Drive is one of the most popular programs on the market to store all kinds of files in the cloud, since it is completely free for users who work with Google tools and applications, in addition to the secure and stable ones that It is this space, this is the main purpose for which I like to recommend it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shubham J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Easy to use

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Integration with other Google services

What is your favorite aspect of this product?

collaboration

What do you dislike most about this product?

Limited control over privacy

What recommendations would you give to someone considering this product?

Nice product easy to use.

Pros

  • Continually Improving Product
  • Reliable
  • Inspires Innovation
  • Saves Time

Pratik G.

  • Role: Operations
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Best software with ease of use

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

It is very easy to use, also easy to identify all the documents or files uploaded in drive. Very easy to access. Auto backup features is also best. All this features makes Google drive different from other products.

What is your favorite aspect of this product?

Some of the favourite aspects which I like the most is team collaboration, drive file stream, Gmail integration etc.

What do you dislike most about this product?

As such I am not having any dislike but yes I am having one suggestion that size for normal user can be increased bit.

What recommendations would you give to someone considering this product?

Will recommend to all

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Effective Service
  • Inspires Innovation

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