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Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

85

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Ale A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

not the easiest to use but help collaboration

Likeliness to Recommend

4 /10

What differentiates Google Drive from other similar products?

perfect integration with the g suites for business

What is your favorite aspect of this product?

integration with Gmail

What do you dislike most about this product?

sharing features and opening non native files

What recommendations would you give to someone considering this product?

good for cross collaboration and document sharing on the same ecosystem

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Cons

  • Less Reliable
  • Less Productive
  • Commodity Features

Anita S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Very safe and secure app for document management.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

We use Google Drive to share large sized files and this adds value as anyone at any place in the World can download the files shared just by clicking the link that we have shared with them. It is very easy to use and synchronization is very fast and effective.

What is your favorite aspect of this product?

Today, Google Drive is one of the most used cloud-based application for file management. It is very easy to use and very safe and secure and we use it to share videos, documents, training materials and conduct surveys and ale data collection within the company.

What do you dislike most about this product?

The graphical interface, they should change a little bit. Nothing much to mention that requires improvement.

What recommendations would you give to someone considering this product?

The best and most secure tool for document management. I recommend it.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Jeffrey W.

  • Role: Sales Marketing
  • Industry: Agriculture
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

WOW! Google Drive DOESN'T DISSAPOINT!

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Improved collaboration features: Google Drive already has strong collaboration features, but some users may want additional options, such as the ability to set different levels of access for different collaborators or the ability to track changes made by collaborators.

What is your favorite aspect of this product?

Integration with third-party apps: While Google Drive already integrates with a range of third-party apps, some users may want additional integration options. For example, the ability to integrate with project management or CRM tools could help streamline workflows and improve productivity.

What do you dislike most about this product?

Security: entrusting their files and data to a third-party provider. Some users may have concerns about the privacy and security of their data, particularly if they are storing sensitive or confidential information on the platform.

What recommendations would you give to someone considering this product?

Please use Google Drive! As a Project Manager, I am always on Google Drive trying to collaborate and really utilizing it for communication and tagging. It has been a life saver!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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