What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Office Online Integration
Data Loss Prevention
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
Ale A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted May 2023
not the easiest to use but help collaboration
Likeliness to Recommend
What differentiates Google Drive from other similar products?
perfect integration with the g suites for business
What is your favorite aspect of this product?
integration with Gmail
What do you dislike most about this product?
sharing features and opening non native files
What recommendations would you give to someone considering this product?
good for cross collaboration and document sharing on the same ecosystem
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Cons
- Less Reliable
- Less Productive
- Commodity Features
Anita S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2023
Very safe and secure app for document management.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
We use Google Drive to share large sized files and this adds value as anyone at any place in the World can download the files shared just by clicking the link that we have shared with them. It is very easy to use and synchronization is very fast and effective.
What is your favorite aspect of this product?
Today, Google Drive is one of the most used cloud-based application for file management. It is very easy to use and very safe and secure and we use it to share videos, documents, training materials and conduct surveys and ale data collection within the company.
What do you dislike most about this product?
The graphical interface, they should change a little bit. Nothing much to mention that requires improvement.
What recommendations would you give to someone considering this product?
The best and most secure tool for document management. I recommend it.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Jeffrey W.
- Role: Sales Marketing
- Industry: Agriculture
- Involvement: Business Leader or Manager
Submitted May 2023
WOW! Google Drive DOESN'T DISSAPOINT!
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Improved collaboration features: Google Drive already has strong collaboration features, but some users may want additional options, such as the ability to set different levels of access for different collaborators or the ability to track changes made by collaborators.
What is your favorite aspect of this product?
Integration with third-party apps: While Google Drive already integrates with a range of third-party apps, some users may want additional integration options. For example, the ability to integrate with project management or CRM tools could help streamline workflows and improve productivity.
What do you dislike most about this product?
Security: entrusting their files and data to a third-party provider. Some users may have concerns about the privacy and security of their data, particularly if they are storing sensitive or confidential information on the platform.
What recommendations would you give to someone considering this product?
Please use Google Drive! As a Project Manager, I am always on Google Drive trying to collaborate and really utilizing it for communication and tagging. It has been a life saver!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing