What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Office Online Integration
Data Loss Prevention
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
Kristen P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2023
Makes Cross-Departmental Collaboration Easy
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive is integrated into the Google Suite of applications. It organizes Google Docs, Google Sheets, image and video files, PDFs, etc. and makes it easy to grant internal or external access to each. We leverage this resource externally to provide branding guidance and resource access to our dealers and partners, and the access controls allow us to control which resources or assets are up-to-date. It's extremely intuitive, takes very little onboarding to use, and increases the efficiency at which we collaborate across our teams.
What is your favorite aspect of this product?
For each file type, I can quickly identify who can access the file and the level of access that the role can have (view-only, comment-only, full editing access). In addition, I can identify the access level for the full organization, as well. For example, if I have an FAQ document for an upcoming campaign, I can set specific individuals to have full editing access, while the rest of the company can have view-only access. In this way, the teams supporting our customers can stay informed while those who are closer to the project can adjust the information as needed. It makes cross-departmental collaboration possible with a RACI model.
What do you dislike most about this product?
The way that the files are named definitely matters. Folders can be established for files, and access to the individual file can change based on the access controls set to the folder it's in. If you have an understanding that the specific folder exists, it's helpful when locating an individual file. However, if you do not have an understanding of how a department has organized its files, then the search options for the file type seem limited to what the file was named. Sometimes, it takes awhile to find what you are looking for.
What recommendations would you give to someone considering this product?
If you are rolling this tool out across teams, it may be worthwhile to elect a small group to recommend a consistent nomenclature to use. It would help when searching for individual file types, especially when it's quite possible for a library of resources to grow exponentially large. Another option could be establishing a shared drive that has a consistent folder system with the shared access already set for easy resource sharing.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features
Taylor J.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2023
Super easy to use, does NOT disappoint.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
It has the ability to connect all google sheets, docs, etc together in one place. Makes it super easy to find any document or file that you are looking for.
What is your favorite aspect of this product?
The ease of use makes google drive a favorite.
What do you dislike most about this product?
Sometimes finding shared documents is a bit harder than it should be.
What recommendations would you give to someone considering this product?
100% recommend google drive to anyone looking for one place to work from. Allows for total control of all google files and is super cheap.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Performance Enhancing
Cons
- Vendor Friendly Policies
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2023
Seamless Collaboration and Generous Storage.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
