
What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 95%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 93%
- Service Experience:
- 95%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Access Control and Rights Management
Mobility Support
Data Loss Prevention
Office Online Integration
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews

Serena O.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2025
Part and parcel of my work life.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive is built as a web-first file storage platform. This makes it very accessible as I get to use it on my computer device, without needing to first install it on the device. The web-based design of Google Drive has come in most handy to me, on occasions, where I have needed to sign-into Google Drive from work or public computer devices. In such situations, I simply login through the browser, which is more straight-forward than first installing and then launching software.
What is your favorite aspect of this product?
The ability to simultaneously edit and create documents with other users , in my opinion, is the most impressive aspect of Google Drive and what I love the most about it. While collaborating on Google Drive, I am presented with vital tools like version control that helps me track the contributions of all file collaborators in real time, commenting capability which allows thread-styled conversations around the document being developed, and live cursors with which I can follow the work being done by other collaborators.
What do you dislike most about this product?
Although file synchronization with Google Drive has been generally reliable, there have been situations or occasions where synchronization across multiple devices linked to my Google Drive account was slow and even non-responsive for long periods.
What recommendations would you give to someone considering this product?
Google Drive works well and best, when integrated with other Google based software programs.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features

Pious B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2025
Efficient and User-Friendly for Team Collaboration
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive stands out for real-time collaboration, easy sharing, and seamless integration with Google Docs, Sheets, and other Google services.
What is your favorite aspect of this product?
Real-time collaboration on documents with multiple users.
What do you dislike most about this product?
Limited offline functionality and occasional syncing issues.
What recommendations would you give to someone considering this product?
Use it with other Google Workspace tools for best results, and organize files with clear folder structures.
Pros
- Enables Productivity
- Unique Features
- Efficient Service
- Saves Time
Rahul G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2025
Google Drive- A cloud solution for File storage
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Version history for google files is something which stands it out from other products. Additionally , tight coupling with gmail and google photoes make it more utility friendly.
What is your favorite aspect of this product?
My favorite aspect is the seamless real-time collaboration — multiple people can edit, comment, and share feedback instantly, making teamwork smooth and efficient.
What do you dislike most about this product?
Not really , there is not much to dislike.
What recommendations would you give to someone considering this product?
People using files on google drive should organize files into folders early to avoid clutter as their storage grows.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy