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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Himanshu V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

"Great for Collaboration, but Limited Free Storage

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

MOHAMMED THARIK K.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Powerful and intuitive, with room for innovation.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google Drive stands out from other similar products due to its seamless integration with the Google Workspace ecosystem, offering real-time collaboration with tools like Docs, Sheets, and Slides. Its advanced AI-driven search capabilities, vast third-party app support, and cross-platform accessibility make file management efficient. Additionally, Google Drive offers unmatched collaboration through live editing, commenting, and version history, making it ideal for teams and individuals alike. The combination of free storage, powerful sharing controls, and tight integration with Google’s services differentiates it from competitors.

What is your favorite aspect of this product?

My favorite aspect of Google Drive is its real-time collaboration feature. The ability to work simultaneously with others on documents, spreadsheets, and presentations, while seeing changes happen live, makes teamwork incredibly efficient. Combined with easy sharing controls and integration with Google Workspace apps, it simplifies collaboration across devices and locations, making it an essential tool for productivity.

What do you dislike most about this product?

The most frustrating aspect of Google Drive is its limited offline functionality. While it offers some offline access, the process of setting it up can be cumbersome, and it doesn't always sync seamlessly once back online. Additionally, advanced file organization features, like custom tags or smarter folder management, feel lacking compared to other cloud storage solutions.

What recommendations would you give to someone considering this product?

For someone considering Google Drive, I'd recommend exploring its AI-powered search feature—it's a game-changer for quickly locating files based on content rather than just file names. If you work in teams, the real-time collaboration is unbeatable, especially with live commenting and version tracking. However, if you require frequent offline access, be sure to set it up meticulously as the transition between offline and online isn't always seamless. For power users, integrating Drive with automation tools can unlock even more efficiency, making it a smart choice for both individual and collaborative workflows.

Pros

  • Efficient Service
  • Inspires Innovation
  • Respectful
  • Reliable

Aniruddh B.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

"Cost effective and easy to use solution"

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

- It is easy to use, easy to buy and easy to initially set up.

What is your favorite aspect of this product?

- The UI is amazing and easy.

What do you dislike most about this product?

- Nothing like that.

What recommendations would you give to someone considering this product?

- Nothing, the product speaks for itself

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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