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Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Large File Optimization

82

Enterprise Grade Security Controls

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Business Value Created

86

Ease of Implementation

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Quality of Features

84

Ease of IT Administration

83

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

81

Availability and Quality of Training

80

Vendor Support

80

Google Drive Reviews

Krittika M.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

One of the best products out there for workspaces

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

The universal aspect: everyone has used Google Drive at one point. Everyone has a personal Google account. It makes life a lot easier when sharing or receiving files from clients who are not very tech-savvy.

What is your favorite aspect of this product?

The ability to sync folders from computers to drive. I feel like Google does the best job of it and makes it so easy for team members to work on the same folder cohesively.

What do you dislike most about this product?

I wish I could set expiration dates for shared files or folders, and have more control over access permissions (e.g., view-only access without the ability to download). There was also a way where file access could be completely transferred to a user (I've dealt with several clients who had difficulty understanding how to create copies of Google Drive folders on their drives).

What recommendations would you give to someone considering this product?

For smaller team sizes, I would recommend starting with Google Drive. Drive and google probably have the shortest learning curve as everyone uses them daily, and the price is fairly user-friendly.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Haider R.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Fantastic product

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

User friendly

What is your favorite aspect of this product?

User interface

What do you dislike most about this product?

Nothing at the moment

What recommendations would you give to someone considering this product?

Go for it

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Noah S.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Easy to use product!

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Scalability. The debate is usually between Google Workspace and Microsoft. By using Microsoft, you're a bit stuck using the entire Microsoft stack. Google fits well into any system architecture.

What is your favorite aspect of this product?

The API. The Google REST API is extremely flexible and generous on the free tier. You can basically do anything with the Google REST API.

What do you dislike most about this product?

The amount of processing time for large format files. When uploading a video, the video needs to process after the file is fully uploaded. Often times, processing can take a really long time so it's not possible to have a video uploaded and watchable upon upload.

What recommendations would you give to someone considering this product?

There are pitfalls with every product. While Google Drive has a few weaknesses, it's overall a fantastic, easy to use, flexible product that can suit the majority, if not all, of most people's needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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