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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Ajeet K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

enhanced file management on cloud by google

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

its seamless integration with google docs, sheets etc. allows for smooth collaboration and real time editing directly within the drive. googles extensive security including encryption and threat detection provides protection for user data.

What is your favorite aspect of this product?

my favorite aspect of google drive is its seamless integration and allows for a highly efficient workplace.

What do you dislike most about this product?

sometimes there are some internet connectivity issue

What recommendations would you give to someone considering this product?

I highly recommended people this product because of it full advantage of google drives seamless integration with google docs , sheets etc. and it also provides offline capabilities.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Kalikiri S.

  • Role: Finance
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Centralized storage

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Centralized storage along with collaboration with Other teams

What is your favorite aspect of this product?

Role based Access control

What do you dislike most about this product?

Nothing i dislike about google drive

What recommendations would you give to someone considering this product?

Please mind the prices and features your looking for to spend on

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sarin J.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Reliable Cloud Storage and Collaboration Tool.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google drive integrates seamlessly with google Workspace, allowing easy sharing and collaboration on documents, spreadsheets, and presentations.

What is your favorite aspect of this product?

File shortcuts make it easier to organize files in multiple locations without creating duplicates, simplifying project management.

What do you dislike most about this product?

The folder structure can become confusing when multiple people are sharing files, leading to occasional clutter.

What recommendations would you give to someone considering this product?

I recommended for those needing access to files from any device, with offline mode and syncing ensuring productivity on the go.

Pros

  • Reliable
  • Enables Productivity
  • Caring
  • Saves Time

Cons

  • Inhibits Innovation
  • Less Efficient Service

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