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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Joshua A.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Features do not dissapoint!

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Very user friendly with lots of online support resources

What is your favorite aspect of this product?

Google-made. They produce quality products

What do you dislike most about this product?

Nothing at all.

What recommendations would you give to someone considering this product?

Very easy to use and tons of capabilities

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Swati Bhardwaj S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

user friendly, easy to use, cost effective product

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google drive is highly user friendly. it enable an easy sharing of files and in collaborating with others stakeholders in real-time. it integrates smoothly with other Google products and provides free storage which is really helpful.

What is your favorite aspect of this product?

Easy access of files stores on cloud in real-time from any device.

What do you dislike most about this product?

nothing as such but more features could be added.

What recommendations would you give to someone considering this product?

We do recommend other end-users to try features of google drive in their everyday business processes for better business operations and seamless access to all files from various devices

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Masood A.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

'Has all the options for file storing and sharing'

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive high integrated with other Google applications which makes our digital work easier. File storing and sharing is very handy features for team collaborations.

What is your favorite aspect of this product?

No restrictions on storing any formats of files and automatic file sync option reduce our tention of uploading data manually.

What do you dislike most about this product?

Nothing I found disappointing in Google Drive it has all the features requires for file storing and sharing on cloud.

What recommendations would you give to someone considering this product?

It comes with Advance and fast search engine which points exact file in seconds, Storge space can be easily buy as per our requirements and prizes are very reasonable. Integration with other Google applications let us work without using third-party tools and large volume of data can be stored on cloud space and also easily accessable from any device its best.

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Respectful

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