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Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Mobility Support

85

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Jason S.

  • Role: Operations
  • Industry: Government
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Extremely user friendly, barely any integration

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

It’s extremely user friendly and many people outside of work use it in their personal lives. The business version is extremely similar so there wasn’t much need for an in depth tutorial on how to use this suite.

What is your favorite aspect of this product?

Just how easy it is to use, less headaches for me

What do you dislike most about this product?

Not much to dislike. The support can take awhile to receive but it’s rare we need it.

What recommendations would you give to someone considering this product?

Don’t be afraid to haggle. We got our workers google one services thrown into their personal accounts on top of a discount.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

James W.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Strong collaboration strength.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive is available to end users everywhere, since it comes pre-installed on most Android phone devices. It also sets no limitation on the number of devices a Google Drive account can be connected to. The most important differentiation is that Google Drive integrates smoothly with both Google owned softwares and non Google software, making data sharing and integration very convenient.

What is your favorite aspect of this product?

Collaborating in real time with my team-mates in order to complete assigned documentation and productivity tasks faster, is my favourite part of Google Drive. As of this moment in time, group collaboration is one area where Google Drive blows its competitors out of the water.

What do you dislike most about this product?

The absence of an electronic signature collection functionality is a weak point. Also, Google Drive is a few steps behind leading file storage tools out there, when it comes to security for saved files.

What recommendations would you give to someone considering this product?

Collaboration is important for modern teams to excel and this is a key reason to deploy Google Drive.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Aditya S.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Best storage partner

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

User friendly and with this we dont have to search for mutulple places everything can be stored at one place and and can be used, like the interface and credibility

What is your favorite aspect of this product?

Storage part i good and all the files are at one place also it indicates what to use as per docs and suggests in many other professions docs thing

What do you dislike most about this product?

Nothing as auch

What recommendations would you give to someone considering this product?

Everything is going fine

Pros

  • Respectful
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Cons

  • Under Delivered
  • Less Generous

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