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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Gaurav M.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Sep 2024

Best Online Files Storage Service Platform

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google Drive lets you create documents, spreadsheets, and different documents. You can add any documents out of your neighborhood pc to Google. These things differentiate Google Drive from other similar products.

What is your favorite aspect of this product?

My favorite aspect of this product is Searching, collaborating, and securing our important documents/files. Also Google drive is easy to use.

What do you dislike most about this product?

Nothing is dislikable about Google Drive.

What recommendations would you give to someone considering this product?

I recommend Google Drive because it offers a powerful cloud storage carrier that meets the needs of both customers and enterprises/stakeholders. Hence it is worth using.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Vinay K.

  • Role: Finance
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Google drive that derive all your documents safely

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

I can easily interlink with other Google softwares

What is your favorite aspect of this product?

Its dashboard

What do you dislike most about this product?

Cost and slow uploading speed

What recommendations would you give to someone considering this product?

If you use other Google softwares use it

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Effective Service

Biswa P.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Easy to use, facilititate collaboration real-time

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Accessibility and Collaboration

What is your favorite aspect of this product?

Collaboration while working on a particular project

What do you dislike most about this product?

Unable to classify

What recommendations would you give to someone considering this product?

Goid product to start with when team size is moderate.

Pros

  • Reliable
  • Effective Service
  • Saves Time
  • Respectful

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