
What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 95%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 93%
- Service Experience:
- 95%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Access Control and Rights Management
Mobility Support
Data Loss Prevention
Office Online Integration
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
Heather M.
- Role: Operations
- Industry: Construction
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2025
Google Rocks
Likeliness to Recommend
What differentiates Google Drive from other similar products?
The total scope of functionality - there isn't anything you can't do with google
What is your favorite aspect of this product?
Versatility
What do you dislike most about this product?
There was a problem with data being deleted due to operator error, and there was NO way to retrieve it.
What recommendations would you give to someone considering this product?
No-Brainer
Pros
- Helps Innovate
- Unique Features
- Efficient Service
- Saves Time
Cons
- Security Frustrates

Fredrick D.
- Role: Information Technology
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Jul 2025
it's Reliable and easy to use.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Seamless Google Workspace integration and strong real-time collaboration.
What is your favorite aspect of this product?
Easy file sharing and real-time collaboration.
What do you dislike most about this product?
Limited advanced workflow and task management features.
What recommendations would you give to someone considering this product?
Google Drive is great for easy sharing and collaboration, but if you need more advanced project management or workflow tools, you might want to pair it with other apps. Also, keep an eye on your storage limits to avoid extra costs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Joseph I.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jul 2025
Access your file with ease anywhere
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Easy to use and fast upload rate
What is your favorite aspect of this product?
Well structure architecture and one won't need a tutorial to navigate
What do you dislike most about this product?
15GB free storage is how low
What recommendations would you give to someone considering this product?
Best for cloud storage and file sharing
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Unique Features