What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 95%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 93%
- Service Experience:
- 95%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Data Loss Prevention
Office Online Integration
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
Umran M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2025
Dynamic & Reliable Cloud sharing and collaboration
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Seamless Integration with Google Ecosystem, real-time collaboration. The search functionality criteria are beyond others. Integration and add-ons, especially around open-source tools, are second to none, with ongoing additions.
What is your favorite aspect of this product?
Integration with Google Ecosystem
What do you dislike most about this product?
Downloading and uploading speed
What recommendations would you give to someone considering this product?
If you are familiar with the personal free iteration, then migrating/upgrading within your workspace is relatively seamless. The desktop app has improved over the years but needs more work so stick with browser functionality
Pros
- Reliable
- Performance Enhancing
- Helps Innovate
- Continually Improving Product
Jonathan L.
- Role: Student Academic
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jul 2025
Great effective with room to improve.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
It is very accessible product that is also robust. Cloud storage and sharing is broadly used by many users.
What is your favorite aspect of this product?
It is very intuitive and user-friendly. Also free to use.
What do you dislike most about this product?
Amount of storage is limited unless you pay money. Special formats are also hard to upload.
What recommendations would you give to someone considering this product?
Watch some training videos to improve your experience with Google Drive.
Pros
- Performance Enhancing
- Reliable
- Enables Productivity
- Efficient Service
Luigi S.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2025
Cloud-based Storage Tool Accessible Anywhere.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
One thing that makes Google Drive an excellent tool it's because it's cloud-based storage service that enables users to access it anywhere at anytime from any device. It's much easier to store documents, photos and videos in the cloud and access them instantly. It's a very secure platform makes it a reliable tool even storing confidential information. It also enhance team collaboration through working together on Google Docs, Sheets, and Slides in real-time.
What is your favorite aspect of this product?
I like the search functionality. This enables me to find files quickly with Googles powerful search, including file content and OCR for images/PDFs. It also offers offline access where user can view and edit files without internet access by enabling offline mode.
What do you dislike most about this product?
I love everything that Google Drive offers because also it's very cost effective and works seamless with other Google Workspace tools like Gmail, Google Meet Google Calender and other third-party tools.
What recommendations would you give to someone considering this product?
I like this tool and every one should use it. It comes with 15 GB of free storage. It's cloud-based users access your files from any device, anywhere in the world.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
