This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-877-281-0480 (US/CAN) or
+1-703-544-9513 (International)
Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

Filter By

Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Saves Time

Feature Ratings

Average 83

Team Collaboration

86

Real-Time Synchronization

85

Drag and Drop User Interface

85

Office Online Integration

84

Mobility Support

84

Access Control and Rights Management

84

Data Loss Prevention

83

Enterprise Grade Security Controls

82

Large File Optimization

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Quality of Features

84

Ease of IT Administration

83

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

81

Availability and Quality of Training

80

Vendor Support

80

Google Drive Reviews

Erika B.

  • Role: C-Level
  • Industry: Energy
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Great user interface and ease of use!

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

The simplicity and ease of use of google drive is what really made it stand out to us. It's easy to get up and running and use without really any training and the user interface saves time overall.

What is your favorite aspect of this product?

User interface is great. I also love the search feature when looking for documents that I'm not sure where they are, and the real time collaboration capabilities on the google suite of products. Integration with google slides is also great - slides has been extremely easy to use and delightful when creating presentations.

What do you dislike most about this product?

Some aspects of google docs and google sheets are missing from what we'd really desire to have as a team. In sheets in particular, it can sometimes be hard to have complex and linked equations and customizability the way that we'd like and we often will end up using excel instead for our power users. Captioning of photos in reports is difficult in google docs, and formatting can be a bit clunkier than word, for example.

What recommendations would you give to someone considering this product?

Definitely the right fit if you want something that's easy to get up and running and that has a low barrier to entry. It's also very commonly used so can be good for working with other partners or vendors who may use it. If you need complex spreadsheets or a ton of customization there may be other tools that are a better fit.

Pros

  • Helps Innovate
  • Reliable
  • Continually Improving Product
  • Performance Enhancing

Aayush S.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

Excellent for storage management

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

It's fluency and ease to intigration with its own apps

What is your favorite aspect of this product?

Use in Google forms to fetch

What do you dislike most about this product?

Download failed bugs are there

What recommendations would you give to someone considering this product?

Go for it is a best out there

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Yeni O.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

My top choice cloud storage program.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive is just easy to use , regardless of the device of access. It is intuitive , making its interface straight-forward to navigate seamlessly without running into issues. There is a reason it is probably the most popular file storage software among individual users.

What is your favorite aspect of this product?

Google Drive has strong collaborative functionalities, which I do not think is currently matched by any file storage program that I have had experience using. With Google Drive, I can co-edit documents in real time with other users, share files with fellow Google Drive and non-Drive users, can add comments to my files without issues and can even search through my saved documents using keywords.

What do you dislike most about this product?

Google Drive lacks task management provisions and electronic signature management is non-existent on the platform. In my role, I find the two absences, to be gaping holes in how I use Google Drive.

What recommendations would you give to someone considering this product?

Without thinking twice, I will recommend Google Drive to anyone looking to adopt a file storage program.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Most Popular Google Drive Comparisons