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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Saves Time

Feature Ratings

Average 83

Team Collaboration

86

Real-Time Synchronization

85

Drag and Drop User Interface

85

Office Online Integration

84

Mobility Support

84

Access Control and Rights Management

84

Data Loss Prevention

83

Enterprise Grade Security Controls

82

Large File Optimization

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Quality of Features

84

Ease of IT Administration

83

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

81

Availability and Quality of Training

80

Vendor Support

80

Google Drive Reviews

Nilesh K.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Excellent App for Sharing and Storing Files.

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

With Google Drive, I can easily access my files and communicate with others from any location with an Internet connection—whether it's on my computer, tablet, or smartphone. This is what's so amazing about Google Drive.

What is your favorite aspect of this product?

It is easy to communicate with people in real time, no matter where they are, thanks to the seamless collaboration capabilities, especially the integration of Google Docs and Sheets.

What do you dislike most about this product?

To avoid the possibility of losing access, I prefer to use a single, strong password for the majority of my accounts. I hope that this incident was isolated and won't occur again.

What recommendations would you give to someone considering this product?

The success of modern teams depends on collaboration, which is one of the main justifications for implementing Google Drive.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Inspires Innovation

Masood A.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

'Has all the options for file storing and sharing'

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive high integrated with other Google applications which makes our digital work easier. File storing and sharing is very handy features for team collaborations.

What is your favorite aspect of this product?

No restrictions on storing any formats of files and automatic file sync option reduce our tention of uploading data manually.

What do you dislike most about this product?

Nothing I found disappointing in Google Drive it has all the features requires for file storing and sharing on cloud.

What recommendations would you give to someone considering this product?

It comes with Advance and fast search engine which points exact file in seconds, Storge space can be easily buy as per our requirements and prizes are very reasonable. Integration with other Google applications let us work without using third-party tools and large volume of data can be stored on cloud space and also easily accessable from any device its best.

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Respectful

Rohit K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Efficient and User-Friendly

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

To see the difference between Google Drive and other similar products, one has to integrate it with Google Workspace (Docs, Sheets, Slides, etc. ), which makes the process of collaboration and sharing a breeze. The real-time collaboration feature allows several users to edit a document at a single time; this application is compatible with devices such as Windows, iOS and Androids. Also, in Google Drive, the search function is also very effective using Google’s search engine, and it is easy to search files. Due to a large free storage capacity (15 GB) and compatibility with third-party application it is highly suitable for both home and office

What is your favorite aspect of this product?

The best thing I like with Google Drive is real-time collaboration, making its multi-user capability enable various people to work on documents, spreadsheets, or presentations from anywhere. It makes teamwork smooth and efficient, at least with seamless integration across the Google Workspace suite of apps, including Docs, Sheets, and Slides.

What do you dislike most about this product?

The worst that can be said about Google Drive is the storage limit it comes with, which becomes super restrictive, especially when working on the free plan or even the lower-tier ones. This 15 GB of shared storage across Drive, Gmail, and Photos fills up really fast, and those users dealing with large files on a daily basis will need to manage the storage or upgrade plans.

What recommendations would you give to someone considering this product?

Consider Google Drive in terms of your storage requirements, and particularly due to the fact that the consumer has access to only 15 GB shared across services within the free tariff plan. Take full advantage of inter Operation with other Google Workspace devices for sharing of files and work with the other organizational operations such as the folder and the inquire precise search to operate the files in the best way possible. To manage the file access, be aware of the security settings, for further protection of the valuable data consider additional backup programs.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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