What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Mobility Support
Access Control and Rights Management
Office Online Integration
Data Loss Prevention
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
Sohaili B.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2025
All-in-one Workspace with unmatched security.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive is a safe cloud-based online storage system that provides us 15 GB free storage. This is the most generous and reliable tool that is tightly integrated into Google Workspace. Having Gmail, Drive, Docs, Calendar and more in one space is amazing. It boost seamless collaboration of documents.
What is your favorite aspect of this product?
What i really like most is that multiple people can edit files in real-time and everything becomes saved automatically to the cloud. It keeps our files as team members organized and focused. The mobile app is very intuitive and easy-to-use to use on the go and i am able to share or access files on the go.
What do you dislike most about this product?
Keeps all my work in one safe and easy to access place. No dislike.
What recommendations would you give to someone considering this product?
The generosity of 15 GB free of storage is magnificent. This makes it the best cloud-based secure online storage tool.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Amit J.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2025
Smart search with file organization.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Smart suggestions and tagging make it even faster to find the right file.
What is your favorite aspect of this product?
No lag in searching even across thousands of documents.
What do you dislike most about this product?
Not as rich as specialized document systems
What recommendations would you give to someone considering this product?
If an organization has constantly changing documents teams need fast, context-accurate access.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Cons
- Less Effective Service
Rick B.
- Role: Operations
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Nov 2025
Effective communication through document exchange
Likeliness to Recommend
What differentiates Google Drive from other similar products?
The ability to control access rights to various users that require comments or modification of documents. The only issue was sharing with our China counterparts since Google is restricted in China
What is your favorite aspect of this product?
Control publishing and uploading large files which include video presentations,
What do you dislike most about this product?
The restricted use in certain counties
What recommendations would you give to someone considering this product?
This product is very easy to bring only as a document repository with security controls to enable complete workflow access
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Unique Features
