What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Office Online Integration
Mobility Support
Access Control and Rights Management
Data Loss Prevention
Enterprise Grade Security Controls
Large File Optimization
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Google Drive Reviews
Rajat M.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Dec 2025
Seamless Cloud Storage and Real Time Collaboration
Likeliness to Recommend
What differentiates Google Drive from other similar products?
The search feature is amazing. Because it’s Google, you can search for a keyword buried deep inside a 50-page document or even text within an image, and it finds it instantly.
What is your favorite aspect of this product?
The seamless, real-time collaboration. Watching three other people type in a document at once with zero lag is still the gold standard, and the Shared Drives feature makes team file management very simple.
What do you dislike most about this product?
The desktop sync app can be a bit dated and sometimes struggles with syncing conflicts if you're working offline. Also, the folder organization can get messy quickly if you don't stay on top of your Shared with me section. Another feature that could be improved upon could be the file metadata from an auditability point of view
What recommendations would you give to someone considering this product?
If your company is already in the Google ecosystem, it’s a must. My advice is to use Shared Drives for anything team-related rather than individual folders; it prevents files from "disappearing" when a team member leaves the company.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mohammed A.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2025
Reliable cloud storage platform
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive stands out for its seamless integration with other Google Workspace tools, real-time collaboration features, and easy accessibility from any device. It’s simple to use while still offering strong sharing and security controls.
What is your favorite aspect of this product?
The ability to collaborate in real time with colleagues and access files from anywhere makes it very convenient and efficient.
What do you dislike most about this product?
Some advanced organizational tools are limited, and managing large numbers of files can get cumbersome without additional third-party tools.
What recommendations would you give to someone considering this product?
It’s ideal for individuals or teams who want reliable cloud storage and collaboration without dealing with complicated setup. Review plan limits carefully to ensure it meets your storage and sharing needs.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Sohaili B.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2025
All-in-one Workspace with unmatched security.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive is a safe cloud-based online storage system that provides us 15 GB free storage. This is the most generous and reliable tool that is tightly integrated into Google Workspace. Having Gmail, Drive, Docs, Calendar and more in one space is amazing. It boost seamless collaboration of documents.
What is your favorite aspect of this product?
What i really like most is that multiple people can edit files in real-time and everything becomes saved automatically to the cloud. It keeps our files as team members organized and focused. The mobile app is very intuitive and easy-to-use to use on the go and i am able to share or access files on the go.
What do you dislike most about this product?
Keeps all my work in one safe and easy to access place. No dislike.
What recommendations would you give to someone considering this product?
The generosity of 15 GB free of storage is magnificent. This makes it the best cloud-based secure online storage tool.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
