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Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Helps Innovate

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Office Online Integration

85

Mobility Support

84

Access Control and Rights Management

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Laura D.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2026

Google Drive Is The Way to Go

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google Drive is an affordable, collaborative space for teams to create, edit, and share documents and files with ease, with customized permissions access and mobile access.

What is your favorite aspect of this product?

I enjoy the fact that all of our files and shred documents are in one place. I can see when edits were made and revert back if needed.

What do you dislike most about this product?

Sometimes it can be difficult to locate folders and files, especially historical ones, even when you search, especially when you are dealing with hundreds of files. It’s always good to develop standard naming convention protocols to reduce hunting around for what you are looking for.

What recommendations would you give to someone considering this product?

Highly recommend for online teams and those who work in collaborative spaces. It’s a great tool that our agency uses on a daily basis for storing data reports.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

David T.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2026

An exceptionally well back-up Solution, Drive !

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

The thing which differentiate Google Drive from other solutions is the secured environment it gives with the security and safety backed by gppgle itself. We have been using it from last 6 years now and feel that it is the best solution for backup and data for our organisation.

What is your favorite aspect of this product?

My favourite aspect about Google drive is its advanced capabilities and safe environment which gives 256-Aes encryption for our data and makes sure our organisation data is safe and secured. Also it has been a really fast and simple solution for us which made sure everyone is able to get things done up and running.

What do you dislike most about this product?

Nothing so far, its a good and concise solution which has made impact for us .

What recommendations would you give to someone considering this product?

Anyone looking for a perfect backup and data storage solution should definitely consider google drive for theirs evaluation.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Jonathan A.

  • Role: Operations
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2026

My review of Google Drive.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google is always putting features and user experience above cost. Google Drive is easy to use and working collaborative is very intuitive.

What is your favorite aspect of this product?

File sharing and same-time working experience.

What do you dislike most about this product?

Large files take forever to upload.

What recommendations would you give to someone considering this product?

If managing large files make sure to have plenty of time.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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