What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Drag and Drop User Interface
Team Collaboration
Real-Time Synchronization
Access Control and Rights Management
Mobility Support
Data Loss Prevention
Audit Trail
Enterprise Grade Security Controls
Large File Optimization
3rd-Party Integrations
Task Management and Workflow
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Availability and Quality of Training
Google Drive Reviews
Dr Sonu A.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2024
Much needed!
Likeliness to Recommend
What differentiates Google Drive from other similar products?
I love that it comes included in my android mobile and tablet. Easy to use and compartmentalize folders. File organization and management is easy.
What is your favorite aspect of this product?
Ease of use, smooth user interface and good data back up. Free storage space up to 15GB.
What do you dislike most about this product?
Download and upload speed can be improved.
What recommendations would you give to someone considering this product?
Google Drive comes ready to use with android devices, it's good for personal and business use. The data backup is solid, It is very useful.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Rishi B.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2024
Convenient and secure way to store large files
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Google Drive is part of Google Workspace suite and does its job of storing large files conveniently and securely. Given we use Gmail extensively, accessing Google Drive is easy with the same Google login credentials. Uploading, storing, and sharing files are fast and easy. Even a shareable link created that is so helpful while sharing especially on social media. One can make those shareable files public or restrict access.
What is your favorite aspect of this product?
Fast uploading of large files. Can be viewed even from smartphone through their app. Also shareable link created.
What do you dislike most about this product?
Dashboard can be made more user friendly so that all the directories and files are viewed more easily. I think there is a definite scope here to improve the dashboard so as to make it more user friendly.
What recommendations would you give to someone considering this product?
Choose Google Drive for storing large files. It is convenient and secure. Even without a paid Google Workspace license, Google Drive available for free to all, just like Gmail.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Daphne S.
- Role: Sales Marketing
- Industry: Communications
- Involvement: End User of Application
Submitted Jan 2024
Google Drive - Embracing the Future!
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Effortless Access and Simplified Backup Procedures in the East of File Management.
What is your favorite aspect of this product?
Seamless Integration Across the Full Spectrum of G-Suite Applications.
What do you dislike most about this product?
As of now, there haven't been any concerns, and looking ahead, upcoming releases may bring intriguing new features. In terms of performance, we have encountered no issues with Google Drive—zero complaints.
What recommendations would you give to someone considering this product?
This product from Google comes highly recommended. We have encountered no glitches or security issues, attesting to its reliability and robustness.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Saves Time
Cons
- Less Performance Enhancing
