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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

SUDHANSU K.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Very good app to used it

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive differentiates itself from other similar products primarily through its integration with other Google Workspace apps, collaboration features, generous free storage options, and seamless synchronization across devices. Here are some key factors that set Google

What is your favorite aspect of this product?

However, one aspect of Google Drive that many users appreciate is its seamless integration with other Google Workspace apps, which enhances productivity and collaboration by allowing users to easily share and work on documents, spreadsheets, and presentations in real-time

What do you dislike most about this product?

Nothing is disklike

What recommendations would you give to someone considering this product?

You can buy this product

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Naman ..

  • Role: Consultant
  • Industry: Media
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Feb 2024

It was to the point and nice.

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Its integration with Android, Iphones, Windows etc

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Storage space and Icons

What recommendations would you give to someone considering this product?

Let me have icons and view similar to windows

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Lokesh P.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Reliable product for large data transfer

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

It has more capacity

What is your favorite aspect of this product?

Can send large data files easily

What do you dislike most about this product?

Large upload time

What recommendations would you give to someone considering this product?

Easy to use. Encrypted

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Unique Features

Cons

  • Vendor Friendly Policies
  • Vendor's Interest First
  • Less Transparent

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