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Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

85

Drag and Drop User Interface

85

Mobility Support

84

Access Control and Rights Management

84

Office Online Integration

84

Data Loss Prevention

84

Large File Optimization

82

Enterprise Grade Security Controls

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Quality of Features

84

Ease of IT Administration

83

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

81

Availability and Quality of Training

80

Vendor Support

80

Google Drive Reviews

Mansi N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2026

the ultimate student tool

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Not only did i do my entire degree on google drive. compared to doing it on word and saving to a laptop its an absolute godsend. i’d never have to worry that the computer would crash before a deadline, because it was saving every second. the fact that it's free for 15gb is enough for all my essays and research papers from four years in college.

What is your favorite aspect of this product?

ps the best part is Explore thingy in docs, which links into drive. i can access my research notes without leaving my essay. also mobile scanning is huge for taking pics of whiteboard notes post lecture. i can snap a pic and vala it’s in my study folder at once. it helped me stay organized when I was busy and overwhelmed.

What do you dislike most about this product?

the installation process is not always straightforward: I had to do the offline setup quite a few times until I got it right. if you haven’t activated it before your internet goes down you’re SOL.

What recommendations would you give to someone considering this product?

if any student is not utilising it, they are making their life more difficult than needs be. it’s a must have.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Kate B.

  • Role: Student Academic
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2026

The provision of high-res galleries safely.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

It has real-time synchronizing that is much better than using external hard drives as my work will not be lost regardless of whether my laptop malfunctions.

What is your favorite aspect of this product?

The cloud storage will enable me to provide high-resolution client gallery to the clients immediately without the requirement of sending the physical USB drives by mail.

What do you dislike most about this product?

The upload speeds are irritatingly slow when I need to copy huge RAW files which slows down my entire post production process.

What recommendations would you give to someone considering this product?

Arrange your folders in date and clients name as soon as possible, otherwise locating a particular photo in the future would turn out to be a nightmare.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mujbur R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2026

Simple, reliable, and collaborativ

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google Drive stands out for its seamless integration with Google apps and real-time collaboration features.

What is your favorite aspect of this product?

Real-time collaboration and easy file sharing.

What do you dislike most about this product?

File organization and permission management can feel confusing at times.

What recommendations would you give to someone considering this product?

It’s great for collaboration, but take time to organize folders and manage permissions properly.

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Respectful

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