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Google Drive Logo
Google Drive Logo
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Helps Innovate

Feature Ratings

Average 84

Team Collaboration

86

Real-Time Synchronization

86

Drag and Drop User Interface

85

Office Online Integration

85

Mobility Support

84

Access Control and Rights Management

84

Data Loss Prevention

84

Enterprise Grade Security Controls

83

Large File Optimization

82

Audit Trail

82

3rd-Party Integrations

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Ease of Data Integration

85

Usability and Intuitiveness

85

Quality of Features

84

Ease of IT Administration

84

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Google Drive Reviews

Ashwin K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Best Platform for Data Sharing and Storage

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive is reliable, robust and stable data storage platform which ensures user to use the services with utmost ease. This tool provides best user experience, data backup, service uptime, infrastructure and redundancy.

What is your favorite aspect of this product?

The best aspect of Google Drive is user experience it offers. This has so flexible, easy to use UI that even a novice user can use it without any hassle. It helps the user to store, find, navigate the files and folders without much hassle.

What do you dislike most about this product?

Sometimes Google drive fails to sync and becomes unreliable and says everything synced. However, when we check, there may some files goes missing. Other than this, Google drive built with amazing features and UI.

What recommendations would you give to someone considering this product?

Google Drive helps users to automatically backup their Gmail data, Andoind phone data with utmost ease. I can recommend Google Drive for data sharing, backup and storage anytime.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Shivam A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Awesome tool for Marketing team

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

The best thing about google drive is that it's linked to other Google products, making it so much easier to simply fetch & upload documents. I believe the ecosystem google has created is the major differentiator for Google Drive.

What is your favorite aspect of this product?

The favorite aspect of the product for me is the ease with which I can share files with the team and other people who aren't in the team. All I need to do is share the file in viewer access and the file won't be tampered with! The simplicity and security of the product is what I like most.

What do you dislike most about this product?

There's nothing much to dislike.

What recommendations would you give to someone considering this product?

Just go for it!

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Mayank G.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Tried and Tested

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

It help end user to easily share data and store large data very easily.

What is your favorite aspect of this product?

Upload of data is very quick

What do you dislike most about this product?

Issue of data integration with other application

What recommendations would you give to someone considering this product?

Must try this product

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Efficient Service

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