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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Josh H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

The Best You Can Get

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive distinguishes itself with its deep integration into the Google Workspace suite. This means seamless collaboration on Docs, Sheets, Slides, and other Google file formats, making it ideal for teams already reliant on these tools. Additionally, Google Drive offers generous free storage space (15GB), user-friendly interfaces across web and mobile, and robust search capabilities within your files. While it might lack some of the more advanced features offered by niche competitors, it excels in its core functionality and ease of use within the Google ecosystem.

What is your favorite aspect of this product?

My favorite aspect of Google Drive is its real-time collaboration features. The ability to see changes made by colleagues live, have multiple people editing a document simultaneously, and utilize inline comments creates a highly efficient and streamlined workflow. This is especially valuable for teams working remotely or on projects requiring rapid iteration and feedback loops.

What do you dislike most about this product?

One thing I dislike about Google Drive is the potential for file organization to become chaotic, especially in shared environments. While folders and subfolders exist, the sheer volume of documents and files can become overwhelming. Additionally, searching for files becomes less efficient when naming conventions aren't strictly enforced or when collaborators have different organizational styles.

What recommendations would you give to someone considering this product?

I'd highly recommend Google Drive to anyone who already works within the Google Workspace environment or values collaboration as a top priority. If you're looking for a free, user-friendly cloud storage solution with excellent document sharing features, it's a fantastic option. However, if you anticipate storing massive amounts of varied files or require advanced file management and organization, consider exploring alternatives that may offer more robust file versioning and tagging features

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Setu Bandhan S.

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Amazing product

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Integration with other google service

What is your favorite aspect of this product?

A nice combination of IT Security and usability

What do you dislike most about this product?

Probably the mobile app

What recommendations would you give to someone considering this product?

Its a nice recommended product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Inspires Innovation
  • Client's Interest First

Alexandria E.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Best for collaboration and productivity

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Ease of use Reliable

What is your favorite aspect of this product?

Collaboration

What do you dislike most about this product?

Sometimes offline doesn't work well

What recommendations would you give to someone considering this product?

Best for productivity

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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