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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Helps Innovate
  • Enables Productivity

Feature Ratings

Average 84

Conversion Analysis

86

Audience Segmentation

85

Audience Demographics

85

Paid Search Integration

85

Device and Browser Analytics

85

Search Engine Optimization

84

Customer Value Analysis

84

Data Visualization

84

AI Tools

83

Social Media Analytics

83

Customer Journey Modelling

82

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Quality of Features

84

Ease of Implementation

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of Customization

81

Ease of IT Administration

81

Availability and Quality of Training

81

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Apurva S.

  • Role: Public Sector
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

For Tracking User Data

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

It's very easy to check the user behaviour and traffic.

What is your favorite aspect of this product?

It's User interface is not complex.

What do you dislike most about this product?

Nothing at all.

What recommendations would you give to someone considering this product?

Set goals for better experience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Akshaj M.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

In-depth Insights, User-Friendly

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

Google Analytics is different because it gives really deep insights for free. It's good at tracking all kinds of user actions and gives you a clear picture of your website’s performance. Plus, it works well with other Google tools, which is handy.

What is your favorite aspect of this product?

My favorite thing about Google Analytics is how it shows so much about who visits your site and what they do there. The data is really detailed, and you can see how changes on your site affect visitor behavior, which is super useful for making improvements.

What do you dislike most about this product?

The thing that's tough about Google Analytics is it can be really complex and hard to understand, especially if you're new to it. Sometimes, finding the exact data you need is challenging, and the interface can be overwhelming with so much information.

What recommendations would you give to someone considering this product?

If you're thinking about Google Analytics, start by setting clear goals for what you want to track. Take time to learn the basics, as it can be complex. Also, use its customization options to get the most relevant data for your needs.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Efficient Service
  • Respectful

Jacob T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Learn your website with Google Analytics

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

As we all going to use google as a search engine, a tool from it is the best when it comes to analytics

What is your favorite aspect of this product?

They Dashboards are very well structured

What do you dislike most about this product?

The price point is quite expensive

What recommendations would you give to someone considering this product?

Good to go

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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