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Forsta

Forsta

Composite Score
7.8 /10
CX Score
8.2 /10
Category
Forsta
7.8 /10

What is Forsta?

Forsta is an Experience and Research Technology Platform that gathers and analyzes data, and translates the findings into shareable actions to inform decision-making and drive growth. Forsta’s technology is designed to discover, analyze and share smart insights packed with real action potential, and help organizations better understand the full Human Experiences of their audiences.

Company Details


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Awards & Recognition

Forsta won the following awards in the Voice of the Customer category

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Forsta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Forsta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

71 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Forsta?

0% Negative
3% Neutral
97% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Caring

Feature Ratings

Average 79

Multi-Channel Data Collection

85

Questionnaire Design/Survey Builder

82

Dashboards, Analytics and Reporting

79

API Framework

78

Sentiment Analytics

75

Text Analytics

72

Data Visualization

71

Alerts

69

Vendor Capability Ratings

Average 76

Ease of Data Integration

83

Ease of Implementation

82

Business Value Created

79

Quality of Features

78

Ease of Customization

78

Breadth of Features

76

Product Strategy and Rate of Improvement

76

Availability and Quality of Training

74

Vendor Support

73

Usability and Intuitiveness

72

Ease of IT Administration

70

Forsta Reviews

Pravin Kumar P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Supper product by Forsta

Likeliness to Recommend

10 /10

What differentiates Forsta from other similar products?

Easy to use jQuery, HTML, CSS for designing the survey and UI part and its inbuilt functionality

What is your favorite aspect of this product?

The way it provide to use of jQuery, HTML, CSS for designing the survey.

What do you dislike most about this product?

It taking time to compile the survey a bit time consuming.

What recommendations would you give to someone considering this product?

Better to use this product to design the survey and for gathering the data in efficient way.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Pavan G.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2022

Easy to learn and all in one data collection tool.

Likeliness to Recommend

8 /10

What differentiates Forsta from other similar products?

Confirmit is the easiest tool that anyone can learn and start working without having prior coding or technical knowledge. This is what makes it different from other similar tools. Also, the new version of survey design makes it more efficient and time saving.

What is your favorite aspect of this product?

The best thing about confirmit is it provides each and every inbuilt question setups and functionalities that requires for an online surveys. The graphical user interface is my favorite aspect of this tool.

What do you dislike most about this product?

Implementing the advance research setups like - MaxDiff, Conjoint, Least fill and priority logic is a bit difficult to implement in confirmit unlike the other similar tool such as Decipher. Apart from this nothing to dislike about confirmit.

What recommendations would you give to someone considering this product?

I'd highly recommend Confirmit to anyone who is looking for a data collection tool that can fulfill all their market research and consumer insights related needs. It's a multipurpose tool that enables to design a questionnaire, online survey and dashboarding as well.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Cons

  • Commodity Features
  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2022

One stop shop for your market research needs.

Likeliness to Recommend

8 /10

Pros

  • Continually Improving Product
  • Helps Innovate
  • Reliable
  • Performance Enhancing

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