What is Forsta?
Forsta is an Experience and Research Technology Platform that gathers and analyzes data, and translates the findings into shareable actions to inform decision-making and drive growth. Forsta’s technology is designed to discover, analyze and share smart insights packed with real action potential, and help organizations better understand the full Human Experiences of their audiences.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
100 Plan to Renew
71 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Forsta?
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi-Channel Data Collection
Questionnaire Design/Survey Builder
Dashboards, Analytics and Reporting
API Framework
Sentiment Analytics
Text Analytics
Data Visualization
Alerts
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Business Value Created
Quality of Features
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Usability and Intuitiveness
Ease of IT Administration
Forsta Reviews
Prachi T.
- Role: Operations
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2022
Easy to use, good feature, little pricey
Likeliness to Recommend
What differentiates Forsta from other similar products?
It has both the features, programming for non-technical people and detailed programming for technical people.
What is your favorite aspect of this product?
Easy to use and they keep adding features
What do you dislike most about this product?
Little pricey as compared to other software available.
What recommendations would you give to someone considering this product?
I have been using it from last 10 years and happy with all the features.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Respectful
Kenneth H.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2022
Industry leader for a reason.
Likeliness to Recommend
What differentiates Forsta from other similar products?
They have been around and know the industry and it's requirements extremely well.
What is your favorite aspect of this product?
The ease of learning coupled with the ability to get as complicated as you need it to.
What do you dislike most about this product?
It's a bit on the expensive side and I don't see that changing anytime soon.
What recommendations would you give to someone considering this product?
Weigh the cost against how much you are planning to use it and make sure you will get your money's worth.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Maneesh B.
- Role: Consultant
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2022
Amazing and very valuable product to use
Likeliness to Recommend
What differentiates Forsta from other similar products?
It has some exiting features to use. Data Security is very well maintained which is the most major thing to consider. Very familiar with custom codes to write. Multiple users can work at the same time which saves a lot of time.
What is your favorite aspect of this product?
Programming of surveys
What do you dislike most about this product?
Nothing much to dislike but yes data visualization may not have much features
What recommendations would you give to someone considering this product?
I would say that go ahead with this one it will be very useful and definitely will add value to their professional career or organization. Very easy to learn and use everyone can gain some productivity with this product.
Pros
- Enables Productivity
- Inspires Innovation
- Fair
- Client's Interest First
Cons
- Inhibits Innovation